Management Assistant

CarMax; Charleston (SC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in retail is seeking a Management Assistant in Charleston, SC. This entry-level position involves coordinating hiring processes, providing customer service, and managing office functions. Ideal candidates should possess strong organizational skills and effective communication abilities. Flexibility in scheduling is required, including nights and weekends.

Qualifications

• Ability to lift 15-20 lbs.
• Willingness to complete required training.

Responsibilities

• Coordinate employment processes for job applicants.
• Manage new associate orientation and training.
• Provide excellent customer service and resolve issues.

Skills

Organizational Skills

Effective Communication

PC Proficiency

Job description

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Location: 7192 - Charleston - 712 Savage Rd, Charleston, South Carolina, 29414

CarMax, the way your career should be!

Provide An Iconic Customer Experience - Summary

Under general direction from the Business Operations Manager, this position is responsible for assisting all store managers in the hiring and onboarding processes. Additional responsibilities include providing exceptional customer service in a fast-paced, team-oriented environment through the facilitation of sales, auction, and appraisal processes. These include cash management, processing and auditing sales paperwork, and handling customer inquiries and calls.

What You Will Do - Essential Responsibilities

1. Coordinate employment processes for job applicants, including scheduling, paperwork, and updating applicant status in Workday.
2. Manage all aspects of new associate orientation, ensuring documentation is complete, and training is provided on systems like Workday and Kronos.
3. Perform Business Office functions as needed, including customer greeting, paperwork processing, managing funds, and clerical duties.
4. Provide excellent customer service, resolve issues, and ensure compliance with procedures.
5. Mentor and train new Business Office Associates and other store departments on processes.
6. Answer multi-line phones and respond to inquiries efficiently.

Work Environment & Qualifications

• Office environment with potential distractions and need for walking or standing for extended periods.
• Flexible work schedule including nights, weekends, and holidays.
• Qualifications include strong organizational skills, PC proficiency, ability to lift 15-20 lbs, effective communication, confidentiality, and willingness to complete required training.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Retail