Management and Program Analyst (Personnel Recovery)

Customs and Border Protection; Washington (District of Columbia); On-site; USD 122,000 - 158,000; Full time

Job summary

Customs and Border Protection in Washington, DC, is seeking a Management and Program Analyst (Personnel Recovery) to oversee SCRY-based personnel tracking and locating capabilities, ensuring alignment with DHS and interagency protocols.

You will develop SOPs, user manuals, and training curricula, provide expert guidance to management and field staff, and coordinate across cross‑functional teams to meet evolving operational needs.

Qualifications

• Top Secret clearance required.
• Location is Washington, DC; GS-13 pay scale with Step 1–10.

Responsibilities

• Lead for SCRY personnel tracking platform utilization and integration.
• Define program-level requirements and coordinate with cross-functional teams.
• Develop, implement, and maintain SOPs, user manuals, and training curricula for SCRY users.
• Provide expert guidance to CBP management and field staff on SCRY capabilities and personnel recovery protocols.

Job description

Management and Program Analyst (Personnel Recovery)

• Hiring Agency: Customs and Border Protection
• Department: Department of Homeland Security
• Location: Washington, District of Columbia

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Operation Support, CBP Watch, located in Washington, DC. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

This position is focused on the CBP Personnel Recovery Program, which monitors, tracks, and supports the recovery off CBP personnel deployed overseas in high-risk environments, using the SCRY platform, the agency's current monitoring system of record, capability directly aligned with the Department of State's personnel recovery operations.

You will provide authoritative advice and program support to management, ensuring CBP's personnel recovery procedures are integrated with other U.S. government agency protocols and leveraging advanced technology enabled monitoring systems. This position starts at a salary of $121,785.00 (GS-13, Step 1) to $158,322.00 (GS-13, Step 10).

Typical Duties Include: Serving as the authoritative expert and lead for the comprehensive operational utilization, strategic oversight, and effective integration of the SCRY personnel tracking and locating (PTL) platform, a mobile application installed on user devices.

Defining program-level requirements for system enhancements, ensuring the platform supports evolving operational demands, and coordinating with cross-functional teams to align system capabilities with overarching personnel recovery objectives. Developing, implementing, and maintaining comprehensive Standard Operating Procedures (SOPs), detailed user manuals, and advanced training curricula for all levels of SCRY platform users.

Providing expert functional assistance, practical guidance, and specialized consultation to all levels of management and field staff across CBP regarding optimal utilization of the SCRY system, its diverse capabilities for real-time tracking and situational awareness, and strict adherence to established personnel recovery protocols. GS Salary: Visit this link to view the locality pay tables by geographic area.

If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $121785 – $158322/yr.

What security clearance is required?

This position requires a Top Secret security clearance.

What is the application deadline?

Applications close on 2026-11-06.

How many openings are available?

There are 3 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-04 · Not affiliated with or endorsed by OPM or USAJOBS.gov