Management and Program Analyst

USCIS; Irving (TX); On-site; USD 115,000 - 135,000; Full time

Job summary

USCIS in Irving, TX seeks a Management & Program Analyst to provide guidance on labor and employee relations, help formulate policy, and review liaison activities for department-wide programs. You will research and author documents that provide authoritative guidance on complex HR program issues.

This role requires analyzing complex legislative guidance, identifying trends, and supporting senior leadership with actionable recommendations and policy solutions.

Qualifications

• One year of specialized experience at the GS-13 level or equivalent in the federal government.
• Experience providing guidance in labor and employee relations.
• Ability to interpret complex legislative and policy guidance to advise leadership.
• Ability to conduct analyses to identify causes of misconduct or poor performance.

Responsibilities

• Provide guidance on labor and employee relations, including policy disputes and workplace conflicts.
• Create policy and guidelines for employee and labor relations.
• Determine areas of regulatory deficiencies to mitigate organizational and employee conflict.
• Interpret legislative and policy guidance to recommend solutions for senior leadership.
• Conduct analyses to identify obscure or underlying causes of misconduct or poor performance.

Skills

Labor relations guidance

Policy development

Regulatory interpretation

Analytical reporting

Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.

As a Management & Program Analyst, you will provide guidance on labor and employee relations, participate in policy formulation, review liaison activities for department-wide programs, and research and author documents that provide authoritative guidance on complex HR program issues.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 10/26/2026.

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 10/26/2026.

GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:

• Providing technical and subject matter guidance in the field of labor and employee relations to include policy disputes, workplace conflict, and matters of heightened organizational sensitivity;
• Creating policy and guidelines in the field of employee and labor relations;
• Determining areas of procedural and regulatory deficiencies to mitigate organizational and employee conflict;
• Interpreting complex legislative and policy guidance to recommend potential solutions for senior leadership;
• Conducting extensive, precedent-setting analyses to identify obscure or underlying causes of misconduct or poor performance.