Management and Program Analyst

DLA Careers; Battle Creek (MI); On-site; USD 85,000 - 100,000; Full time

Job summary

DLA Careers is seeking a Management and Program Analyst to lead and manage training programs for Defense Logistics Agency systems in a federal setting. You will design, develop, and deliver comprehensive training solutions and materials for audiences across organizational levels.

You will supervise instructors, coordinate course loads, and measure program effectiveness while ensuring timely communications with senior leadership. A path to certification and ongoing staff development is emphasized.

Qualifications

• Specialized experience in designing and delivering training programs for complex systems.
• Ability to assess training needs and translate them into structured curricula.
• Experience coordinating training across multiple offices or teams.

Responsibilities

• Serves as a training leader for multiple Defense Logistics Agency systems by including the program manager offices to gain in-depth system knowledge.
• Designs, develops, delivers, and evaluates tailored training solutions for a diverse audience by analyzing training requests and conducting customer needs assessments.
• Creates and maintains comprehensive and up-to-date training materials, including course plans, procedures, job aids, and eLearning conversions.
• Guides, develops, and certifies team members and instructors, ensure they are well-prepared, self-sufficient, and capable of delivering tailored customer training.
• Manages training programs, course loads, and instructor assignments, while evaluating program effectiveness and proposing improvements.
• Trains basic to advanced courses on multiple Defense Logistics Agency systems to personnel at all levels, from entry-level specialists to senior management.
• Maintains communication with internal and external Defense Logistics Agency staff, participates in meetings, prepares reports, briefings, and written correspondence for senior leaders.

Skills

Training design

Training delivery

Needs assessment

Curriculum development

Job description

Summary

See below for important information regarding this job.

See below for important information regarding this job.

Duties

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• Serves as a training leader for multiple Defense Logistics Agency systems by including the program manager offices to gain in-depth system knowledge.
• Designs, develops, delivers, and evaluates tailored training solutions for a diverse audience by analyzing training requests and conducting customer needs assessments.
• Creates and maintains comprehensive and up-to-date training materials, including course plans, procedures, job aids, and eLearning conversions.
• Guides, develops, and certifies team members and instructors, ensure they are well-prepared, self-sufficient, and capable of delivering tailored customer training.
• Manages training programs, course loads, and instructor assignments, while evaluating program effectiveness and proposing improvements.
• Trains basic to advanced courses on multiple Defense Logistics Agency systems to personnel at all levels, from entry-level specialists to senior management.
• Maintains communication with internal and external Defense Logistics Agency staff, participates in meetings, prepares reports, briefings, and written correspondence for senior leaders.

Requirements

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• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.

Qualifications

To qualify for a Management and Program Analyst your resume and supporting documentation must support: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

• Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
• Collaborates with program offices to gain deep system expertise, then designs and develops tailored training solutions and comprehensive course materials.
• Oversees the training program, from managing course loads and developing instructors to delivering courses to personnel at all levels.
• Engages with internal and external DLA staff and keeps senior leadership informed through meetings, reports, and briefings.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

• 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. ...)
• 1194).

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants

This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Information for Veterans

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug‑free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre‑employment, reasonable suspicion, post‑accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six‑month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability successfully pass; or refusal to conduct the test may result in: 1) the tentative or FJO being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is illegal

Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full‑time, part‑time or intermittent. Contact the hiring agency for more information on the specific benefits offered.