Management Analyst III - Statewide

DelDOT; Georgetown, Northern (DE, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits package

Accommodations available

Equal Opportunity employer

Job summary

DelDOT is seeking a Management Analyst III to conduct studies, analyze data, evaluate options, and recommend alternatives across a wide range of management and operational areas in Delaware. The role includes interviewing staff, reviewing processes, applying statistics, interpreting laws and regulations, designing studies, and preparing formal reports with actionable recommendations.

This statewide position offers the opportunity to influence agency performance while supervising administrative

Qualifications

• Three years' experience in conducting studies evaluating operations, programs, services and procedures for efficiency and compliance.
• Three years' experience with descriptive statistics (mean, median, mode, standard deviation).
• Three years' experience interpreting laws, rules, regulations, standards and procedures.
• Six months' experience designing studies: goals, information needed, data sources and collection methods.
• Six months' experience making recommendations for continuation or changes based on findings.
• Six months' experience in narrative report writing.
• Knowledge of inferential statistics such as correlation, t-tests, f-tests or ANOVA.

Responsibilities

• Interviews agency staff, observes work processes and gathers data for evaluating services and compliance.
• Reviews and interprets collected data; defines and recommends corrective actions.
• Analyzes data and develops solutions or alternative methods of proceeding.
• Assesses effectiveness of operations in meeting goals and objectives.
• Provides technical assistance in understanding management objectives and controls.
• Studies legislation, orders and regulations relevant to the work.
• Documents findings and prepares recommendations for new systems or changes.
• May supervise administrative or paraprofessional staff; planning, coaching, hiring discussions and discipline.

Skills

Study design experience

Descriptive statistics

Interpreting laws and regs

Narrative reporting

Inferential statistics

Job description

Summary Statement

This is the third level directing management studies, analyzing data, evaluating options and recommending alternatives in a diverse range of complex management and operational areas.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
• Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; Defines and may make recommendations for correcting problems.
• Analyzes data gathered and develops solutions or alternative methods of proceeding.
• Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
• Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
• Studies pertinent background material such as legislation, administrative orders and regulations.
• Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.
• Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.
• May supervise administrative support and/or paraprofessional staff. Supervision is exercised over at least two or more merit full time positions per the Merit Rules. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.

Job Requirements

JOB REQUIREMENTS for Management Analyst III

• Three years' experience in conducting studies which includes evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures.
• Three years' experience in descriptive statistics such as the mean, median, mode or standard deviation.
• Three years' experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months' experience in designing studies which includes determining study goals and objectives, information needed, data sources, sampling and collection methods.
• Six months' experience in making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.
• Six months' experience in narrative report writing.
• Knowledge of inferential statistics such as correlation, t-tests, f-tests or analysis of variance.

Additional Posting Information

The incumbent in this position can choose which of the three counties they would like to be housed in since the position is statewide.

Conditions of Hire

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com. If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail]. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.