C/S Management Analyst III

DelDOT; Georgetown, Northern (DE, KY); Hybrid; USD 65,000 - 90,000; Part time

Benefits offered by this job

Accommodations available

ADA support

Job summary

Department of Health and Social Services (DHSS) seeks an Incident Analyst to monitor Medicaid services, ensure federal and state compliance with Long-Term Care/ICF-IID regulations, and protect client rights. The role conducts site reviews, investigates incidents, and develops correction plans with verification processes.

Responsibilities include data analysis, reporting, and advising Nursing Home Administrators. Pre-employment checks and accommodations are provided as per state policies.

Qualifications

• Three years experience in conducting studies including evaluating operations, programs, services, policies and procedures.
• Three years experience in descriptive statistics such as mean, median, mode or standard deviation.
• Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months experience in designing studies which includes determining study goals and objectives, information needed, data sources, sampling and collection methods.
• Six months experience in making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.
• Six months experience in narrative report writing.
• Knowledge of inferential statistics such as correlation, t-tests, f-tests or analysis of variance.

Responsibilities

• Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services.
• Reviews, performs statistical analysis and interpretation of data relating to policies, procedures, organization, managerial and operational practices; defines and may make recommendations.
• Analyzes data gathered and develops solutions or alternative methods of proceeding.
• Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
• Provides technical assistance in understanding and developing management objectives and controls for resolution of issues.
• Studies background material such as legislation, administrative orders and regulations.
• Makes recommendations for and assists in implementation of new techniques or procedures to improve methods and utilize resources.
• Documents findings of studies and prepares recommendations for implementation of new systems or procedures.
• May supervise administrative support and/or paraprofessional staff.

Skills

Data analysis

Statistics

Policy interpretation

Narrative reporting

Study design

Job description

Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

Functions as an Incident Analyst to monitor and oversee Medicaid services, ensuring Federal and State compliance with Long-Term Care/ ICF-IID regulations. Responsibilities are protecting client rights, investigates/processes reportable incidents and rights complaints, develops plans of correction, evaluates person-centered planning, and ensures corrective actions with verifying processes. Conducts routine site reviews, assesses compliance, analyzes of services. Completes reports, recommends improvements, and advises the Nursing Home Administrator.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.


• Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; Defines and may make recommendations for correcting problems.


• Analyzes data gathered and develops solutions or alternative methods of proceeding.


• Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.


• Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.


• Studies pertinent background material such as legislation, administrative orders and regulations.


• Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.


• Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.


• May supervise administrative support and/or paraprofessional staff.� Supervision is exercised over at least two or more merit full time positions per the Merit Rules. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.

Job Requirements

JOB REQUIREMENTS for Management Analyst III

• Three years experience in conducting studies which includes evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures.


• Three years experience in descriptive statistics such as the mean, median, mode or standard deviation.


• Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures.���


• Six months experience in designing studies which includes determining study goals and objectives, information needed, data sources, sampling and collection methods.


• Six months experience in making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.


• Six months experience in narrative report writing.


• Knowledge of inferential statistics such as correlation, t-tests, f-tests or analysis of variance.

Additional Posting Information

This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.

Conditions of Hire

Pre-employment Drug Testing: Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check:��A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Upon a conditional offer, the applicant must undergo a pre-employment base line two step tuberculin skin test (TST) as part of the hiring process.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.�

Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com.�

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail].

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.