Management Analyst I/II - Human Resources

City of Citrus Heights; Davis (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

The City of Citrus Heights is seeking a Management Analyst I/II (Human Resources) to join our team and support employees and the organization, with a primary focus on workers’ compensation, leave administration, safety, and employee wellness.

You’ll collaborate with employees, supervisors, managers, medical providers and HR colleagues to navigate complex situations, provide practical guidance, and help ensure a safe, compliant workplace.

Responsibilities

• Manage workers’ compensation programs and claims.
• Administer employee leaves, including FMLA, CFRA, PDL, and other protected and non-protected leaves.
• Support workplace safety and risk management, including safety programs, training, ergonomic evaluations, safety committee, OSHA recordkeeping, and related compliance activities.
• Develop and support employee wellness initiatives that promote a healthy, safe, and engaged workforce.
• Serve as a trusted HR resource by researching issues, interpreting policies and regulations, and providing practical solutions.
• Identify opportunities to improve HR processes, strengthen compliance, and make it easier for employees and managers to navigate HR programs.

Job description

The City of Citrus Heights is seeking a Management Analyst I/II (Human Resources) to join our team and take a meaningful role in supporting our employees and organization.

This is a great opportunity for someone who enjoys the people side of HR as much as the technical side. The position has a diverse portfolio of responsibilities, with a primary focus on workers’ compensation, leave administration, safety, and employee wellness. You’ll work closely with employees, supervisors, managers, medical providers, and HR colleagues to navigate complex situations, provide thoughtful guidance, and help ensure our workplace is safe, supportive, and compliant.

In this role, you’ll have the opportunity to:

• Manage workers’ compensation programs and claims, working with employees, departments, claims administrators, and medical providers to facilitate effective and timely claim resolution and return-to-work efforts.
• Administer employee leaves, including FMLA, CFRA, PDL, and other protected and non-protected leaves, while helping employees and supervisors understand their rights and responsibilities.
• Support workplace safety and risk management, including safety programs, training, ergonomic evaluations, safety committee, OSHA recordkeeping, and related compliance activities.
• Develop and support employee wellness initiatives that promote a healthy, safe, and engaged workforce.
• Serve as a trusted HR resource to employees, supervisors, and managers by researching issues, interpreting policies and regulations, and providing practical solutions.
• Identify opportunities to improve HR processes, strengthen compliance, and make it easier for employees and managers to navigate HR programs.

About Our Team

We believe great HR is about more than policies and paperwork. It’s about people.

Our HR team is comprised of two Human Resources Technicians, one Senior Payroll Technician, one Management Analyst I/II, one Senior Management Analyst, and the Human Resources Manager. We strive to be a trusted partner to our organization by providing thoughtful advice, excellent customer service, and practical solutions.

We value collaboration, accountability, responsiveness, transparency, consistency, flexibility, continuous improvement, and treating people with respect. We work hard, support one another, and believe that HR should be approachable and willing to roll up its sleeves to solve problems.

You’ll join a team that is involved in a broad range of HR functions and is constantly looking for ways to improve how we serve our employees and organization.

This position may be a great fit if you:

• Enjoy working on complex issues and finding practical solutions.
• Can balance compassion with sound judgment.
• Like variety and want exposure to multiple areas of HR.
• Are comfortable researching regulations, policies, and other resources to find the right answer.
• Have strong organizational skills and can manage multiple priorities and deadlines.
• Enjoy partnering with employees, supervisors, and managers at all levels.
• Take pride in providing responsive, accurate, and professional HR service.
• Are curious, collaborative, and always looking for ways to improve.

Tentative Recruitment Timeline

Recruitment Closes: October 8, 2026 at 11:59 PM
Oral Board Interview: October 20, 2026
Second Interview: October 22 - 23, 2026

The Human Resources Management Analyst I/II provides responsible professional, administrative and technical assistance in the development, administration and implementation of City programs; to provide highly responsible analytical staff assistance including to conduct specific and comprehensive analyses of a wide range of municipal policies involving organization, procedures, finance, and services; to manage various projects; and to assist in office management functions.

Duties may include, but are not limited to, the following:

• Provide responsible professional and technical assistance in the development, administration and implementation of City programs; assist in formulating program policy, goals and procedures; collect and compile relevant data supporting recommendations.
• Assist in the development of new program elements and program modifications as necessary to meet goals and objectives; monitor and coordinate the daily operation of assigned program areas; and, perform analytical work and maintain appropriate records and statistics.
• Provide highly responsible analytical staff assistance including conducting specific and comprehensive analyses of a wide range of municipal policies involving organization, procedures, finance and services.
• Assist in the preparation of the budget; make budget recommendations relative to assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff; research past expenditures; and, project future expenditures.
• Monitor the budget on a daily basis; review purchase requisition and ensure funds are available and that request is authorized; manage and analyze multiple Federal, State and local funding sources.
• Prepare grant proposals; monitor active grants to ensure that stipulations and regulations regarding the use of funds are met; and, maintain appropriate records.
• Prepare and administer contracts; participate in and assist with coordinating or facilitate internal department and citywide committees and staff meetings; and, coordinate training and volunteer activities.
• Provide City Manager with support for functions related to state and federal legislative advocacy, and county or regional wide issues including surveys, studies, coordination and related functions.
• Participate in office management functions; conduct surveys and perform research and statistical analyses; prepare related reports including staff reports; and, compile materials and assist in the preparation of reports, manuals and publications.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

When assigned to Human Resources

• Assist with human resource functions including but not limited to; act as risk manager for the City; coordinate safety and workers compensation program; resolve claims with third party administrator and others; and, recruitment activities, employee leaves, and benefits administration.
• Respond to complaints and requests for information from City staff; research requested information and determine appropriate resolutions; and, manage, direct and coordinate special projects and programs as assigned.
• Prepare memorandums of understandings; participate in and assist with coordinating or facilitate internal department and citywide committees and staff meetings; and, coordinate training and volunteer activities.

When assigned to City Manager’s Office

• Staff various committees established by the City Council; prepare agendas and minutes; and, assist with research and other support as needed.
• Respond to complaints and requests for information from the public; research requested information and determine appropriate resolutions; and, manage, direct and coordinate special projects and programs as assigned.
• Act as risk manager for the City; monitor and coordinate liability claims; and, resolve claims with third party administrator and others.

When assigned to Economic Development

• Act as a liaison between the City and the community on neighborhood issues and activity and serve as a resource on neighborhood related services, programs, issues and opportunities.
• Plan, coordinate and implement community events; coordinate neighborhood association and other community and volunteer meetings, forums and related activities.
• Coalition build, coordinate