Management Analyst - Council Support Assignment

Town of Queen Creek

Queen Creek (AZ)

On-site

USD 65,000 - 90,000

Full time

9 days ago

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Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

457 Deferred Compensation

Paid holidays

Job summary

Town of Queen Creek in Arizona seeks a professional-level analyst to provide strategic support to the Mayor and Town Council. You will coordinate initiatives, prepare reports, and serve as liaison between elected officials, departments, stakeholders, and residents.

The role requires independent analysis of complex issues, discretion with confidential matters, and collaboration across internal and external partners to advance Council priorities.

Qualifications

Bachelor’s Degree with 4 years of professional management support experience; Master’s preferred with substitution for one year.
Knowledge of municipal administration and public involvement processes.
Strong written and oral communication, research, and analytical skills.

Responsibilities

Monitors applicable laws, codes, and policies and ensures town compliance.
Develops staff reports, presentations, and council briefings; coordinates calendars/events.
Assists with budget reports and policy/policy-administration improvements.
Researches complex issues, analyzes data, and makes policy recommendations.
Coordinates and manages Council meetings, workshops, and official events.
Acts as liaison between residents, departments and elected officials.

Skills

Planning & presentation

Policy interpretation

Public communications

Data analysis

Contract administration

Budget awareness

Education

Bachelor’s degree in Business Management, Public or Business Administration, Political Science, or related field

Job description

Area of Assignment - Council Support

The primary focus of this position will be to provide professional-level analytical, project management, and strategic support to the Mayor and Town Council while serving as a liaison between elected officials, the Town Manager's Office, Town departments, community stakeholders, and residents. This position is responsible for coordinating Council initiatives, strategic projects, and special assignments; researching and responding to constituent inquiries and Council requests; preparing reports, presentations, and other materials for Council meetings and official functions; and tracking assignments and follow-up activities to ensure timely completion of Council priorities.

This position will oversee the coordination and logistics of Council meetings, workshops, retreats, conferences, and official events; coordinate onboarding and orientation activities for elected officials; assist in the development and implementation of administrative procedures and strategic initiatives; and monitor compliance with applicable statutory requirements, ethics standards, Open Meeting Law, and Town policies. The position also requires proactive collaboration with internal departments and external stakeholders, independent analysis of complex issues, the ability to exercise sound judgment and political acumen, and the handling of confidential and politically sensitive matters with a high degree of discretion.

IMPORTANT DATES

This recruitment closes August 30th.
First round of interviews are anticipated to take place the week of September 7th.
Second round of interviews for finalists are anticipated to take place on September 16th.
Expected start date is October 2026 for the successful candidate.

Job Classification Summary

Positions assigned to this class are responsible for performing a variety of semi-skilled technical and program related duties as required to support an assigned/or assigned Town program(s) as assigned.

DISTINGUISHING CHARACTERISTICS

This is an intermediate level for Professional jobs and is a continuing level for career progression. Work is designed to provide continued professional work experience, training and development and is focused on the use of specific knowledge of routine functional area to meet requirements and/or performance specifications within assigned discipline. Works independently referring complex issues to more senior professionals.

Essential Duties

Monitors and keeps abreast of applicable Federal, state and local laws, codes, rules, regulations, standards, policies and procedures related to assigned programmatic area(s); identifies proposed changes and determines impact; communicates proposed and/or approved changes; monitors and assists in ensuring Town compliance.
Develops staff reports, presentations, resolutions and briefings to Council and other Boards/Commissions; coordinates calendars, meetings, workshops, retreats and/or events; develops agendas; and provides information to appropriate internal staff for public posting.
Assists with the preparation of budget reports; advises departments and divisions on budget problems, policies, and procedures and assists them in the maintenance of property and budgetary controls.
Studies complex operational and/or programmatic problems and makes recommendations on improvements; evaluates recommended changes in organization, policy, and procedures and reports on the merits of the recommendations.
Researches, analyzes and responds to inquiries and concerns; serves as liaison between residents and assigned department.
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Performs extensive research for special project or assigned programmatic area(s); collects information on operational and administrative problems and performs comprehensive analysis; synthesizes information and makes recommendations on policy issues; prepares comprehensive administrative, operational, and statistical reports or manuals for use by internal and/or external organizations.
Prepares quarterly and annual reports applicable to assigned area of responsibility and submits to appropriate internal departments or external agencies; may serve as a liaison between applicable external agencies and the Town.
Prepares reports of program/division/department activities and trends.
Attends various meetings to function as a representative for a division/department/Town; coordinates division/department retreats and on-site trainings; facilitates and speaks at conferences and workshops; prepares and gives presentations.
Reviews, responds to and resolves a variety of requests or complaints from employees and/or the general public requiring interpretation of regulations, policies and procedures; research background and confer with management and legal counsel to determine the Town’s position on the issue; communicates with parties involved; coordinates/implements solutions to resolve problems.
Assists in the preparation and administration of division/department budgets; assists in the development, interpretation and administration of department goals, objectives, policies, and procedures.
Makes presentations to a variety of internal and external stakeholders.
Responds to requests for information from a variety of agencies, internal departments, and/or external constituents.
Performs related work as assigned.

When Assigned To Council Support, Additional Duties Include

Serves as a strategic liaison between the Mayor and Town Council, Town Manager's Office, Town departments, community stakeholders and residents to facilitate communication, coordinate initiatives and support Council priorities.
Coordinates the development and execution of Council initiatives, strategic projects, and special assignments; collaborates across departments to monitor progress, identify issues, and ensure timely completion of assigned objectives.
Researches, analyzes and responds to constituent inquiries, requests, and complex community issues requiring coordination among multiple departments; evaluates trends and recommends process improvements to leadership.
Maintains systems for tracking constituent concerns, Council requests, assignments, and follow-up activities; analyzes trends and prepares reports identifying emerging issues, service opportunities, and operational improvements.
Coordinates and manages Council meetings, workshops, retreats, strategic planning sessions, conferences, and official events, ensuring logistical readiness and alignment with organizational priorities.
Represents the Town, Mayor and Town Council at meetings, conferences and stakeholder meetings as assigned; prepares reports and communicates outcomes to leadership.
Assists in the development, implementation, and evaluation of administrative procedures, operational practices, and strategic initiatives supporting the Mayor and Town Council.
Coordinates onboarding, orientation, transition activities, and ongoing administrative support for elected officials, ensuring compliance with statutory requirements, ethics, Open Meeting Law, and Town policies.
Exercises a high degree of discretion, diplomacy, political acumen, and independent judgment while managing confidential, politically sensitive, and high-profile matters involving elected officials, executive leadership, and community stakeholders.

Typical Qualifications

MINIMUM QUALIFICATIONS (at job entry)

Education And Experience

Bachelor’s Degree from an accredited college or university in Business Management, Public or Business Administration, Political Science, or a related field and 4 years of professional management support experience; or an equivalent combination of directly related education and experience. Master’s Degree preferred and may be substituted for 1 year of experience.

KNOWLEDGE

Municipal administration principles, practices, and procedures;
Principles, practices and techniques related to professional level oral and written communications;
Regulations in assigned area of responsibility;
Operational processes and procedures in assigned area of responsibility;
Complex mathematical calculations;
Reading, comprehending and applying complex technical, legal, scientific and other related documents;
Design principles in assigned area of responsibility;
Public involvement processes including meeting posting and notices, media, public relations, meeting organization, and open meeting laws;
Research and statistical methods and techniques used in public administration;
Project administration;
Customer service principles;
Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities;
Principles and practices in assigned area of responsibility;
Applicable Federal, state and local laws, codes, ordinances, rules and regulations.

Skills

Planning, organizing, preparing, and presenting information, both verbally and in writing, for various audiences;
Performing complex integrative mathematical calculations;
Reading and interpreting complex technical, legal and scientific literature;
Administering contracts;
Listening and communicating effectively and tactfully with various audiences;
Exercising resourcefulness when addressing and resolving problems;
Making complex decisions and interpretation in accordance with established rules, policies and procedures;
Researching, analyzing, and preparing information and/or recommendations;
Maintaining confidentiality and exercising good judgment in handling sensitive information;
Analyzing complex data, drawing logical conclusions and make sound decisions and recommendations based on findings;
Interpreting, applying and explaining applicable Federal, state and local laws, codes, ordinances, rules and regulations;
Using computers and related software applications;
Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.
Adapting to a rapidly changing and demanding work environment

Supplemental Information

Overall Physical Strength Demands

Physical Strength for this classification is indicated below with an X

X
Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.
Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.
Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.
Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly.

Physical Demands

C
F
O
R
N
Continuously
Frequently
Occasionally
Rarely
Never
2/3 or more time
1/3 to 2/3 of time
Up to 1/3 time
< 1 hour per week
Never occurs

Physical Demand

Brief Description

C
F
O
R
N
Standing
Communicating with co-workers, observing work site, observing work duties
X
Sitting
Desk work
X
Walking
To other departments/offices/office equipment
X
Carrying
Supplies, files
X
Pushing/Pulling
File draws, tables and chairs
X
Reaching
For supplies, for files
X
Handling
Paperwork
X
Fine Dexterity
Computer keyboard, telephone pad, calculator, calibrating equipment
X
Kneeling
Filing in lower drawers, retrieving items from lower shelves/ground
X
Crouching
Filing in lower drawers, retrieving items from lower shelves/ground
X
Crawling
Under equipment
X
Bending
Filing in lower drawers, retrieving items from lower shelves/ground
X
Twisting
From computer to telephone, getting inside vehicles
X
Climbing
Stairs, step stool
X
Balancing
On step stool
X
Vision
Reading, computer screen, driving
X
Hearing
Communicating with co-workers and public and on telephone, listening to equipment
X
Talking
Communicating with co-workers and public and on telephone
X
Foot Controls
Driving
X
Other (Specify)

Machines, Tools, Equipment, Software And Hardware

Insert

Environmental Factors

D
W
M
S
N
Daily
Several Times Per Week
Several Times Per Month
Seasonally
Never

Health & Safety Factors

D
W
M
S
N
Health & Safety Factors
D
W
M
S
N

Mechanical Hazards

Respiratory Hazards

Chemical Hazards

Extreme Temperatures

Electrical Hazards

Noise and Vibration

Fire Hazards

Wetness/Humidity

Explosives

Physical Hazards

Communicable Diseases

Physical Danger or Abuse

Other (Specify Below

Protective Equipment Required
None

Non-physical Demands

C
F
O
R
N
Continuously
Frequently
Occasionally
Rarely
Never
2/3 or more time
1/3 to 2/3 of time
Up to 1/3 time
< 1 hour per week
Never occurs

Description Of Non-Physical Demands

C
F
O
R
N
Time Pressure
Emergency Situation
Frequent Change of Tasks
Irregular Work Schedule/Overtime
Performing Multiple Tasks Simultaneously
Working Closely with Others as Part of a Team
Tedious or Exacting Work
Noisy/Distracting Environment
Other (Specify Below

PRIMARY WORK LOCATION:

Office Environment
Warehouse
Shop
Recreation/Neighborhood Center
Vehicle
Outdoors
Combination of Office, Vehicle and Field
Other (Specify Below)

The following is a list of employment benefits offered by the Town of Queen Creek to full-time employees. The list is for informational purposes only. It does not create or connote any contractual rights or obligations. Additional details will be provided upon hire and are available in the Town of Queen Creek Employee Handbook.

Major Benefits for Full-Time Employees

Health Insurance
Dental Insurance
Vision Insurance
Pre-tax unreimbursed medical and dependent care flexible spending accounts
Arizona State Retirement System membership
Short-term and Long-term disability insurance for the employee
Town-paid basic life insurance
Optional employee-paid employee and dependent supplemental life insurance
Commuter life insurance for business travel and travel to and from work
Deferred compensation plan (457) with employer match
Retirement Health Savings Account
Optional enrollment in Identity Protection Program
Paid holidays, plus one floating holiday annually
Vacation leave hours annually
Four weeks of Paid Parental Leave
Optional income replacement insurance
Worker's compensation insurance
Employee assistance program; offers confidential individual/family, marriage, legal and financial counseling
Training opportunities and continuing education opportunities, including tuition reimbursement for pre-approved programs
Direct deposit of paychecks
Wellness Programs with incentives