Management Analyst [3 POSITIONS]

Ohio Department of Public Safety; Columbus (OH); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Multiple pay increases over the first

Free Parking!

Free Gym Access & Walking Path!

Daycare On-site!

Cafeteria On-site!

Job summary

Ohio Department of Public Safety in Columbus, OH, is seeking a Management Analyst to monitor and improve operations across the Bureau of Motor Vehicles/Field Operations. You will analyze procedures, research programs, and advise leadership for effective implementations.

Responsibilities include testing delivery systems, coordinating IT changes, and preparing user guides and test plans. Full-time, on-site with competitive benefits and on-site perks offered.

Qualifications

• Experience in operational or administrative support roles.
• Strong analytical and research skills for program evaluation and process improvements.
• Ability to liaise between Field Operations and other divisions.

Responsibilities

• Monitor and analyze operations, systems, or procedures to identify improvements and feasibility of new programs or legislation.
• Provide technical assistance and advice to staff in decision making by researching existing operations and procedures.
• Coordinate with IT and Field Operations to test and implement system modifications.
• Prepare documentation, test plans, and guidance for software changes.

Skills

Operational & Administrative Support

Education

Undergraduate core program in business or public administration

Job description

Ohio Department of Public Safety – Bureau of Motor Vehicles/Field Operations

Report in Location:

1970 West Broad Street, Columbus, OH 43223

Work Hours:

Monday - Friday, 8:00 a.m. - 5:00 p.m.

• THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK

Perks of Working for the Ohio Department of Public Safety

• Multiple pay increases over the first years of service!
• Free Parking!
• Free Gym Access & Walking Path!
• Daycare On-site!
• Cafeteria On-site!

What You'll Do As a Management Analyst

• Under the direction of the Assistant Chief of Central Operations, monitor & analyze operations, systems or procedures of assigned agency to determine needed improvements & research proposed programs, policies &/or legislation to determine feasibility or impact of implementation:
• Provide technical assistance & advice to divisional employees, supervisors, chiefs, & administrators in decision making by researching & analyzing existing operations, systems, & procedures to determine where necessary improvements are needed;
• Act as a liaison between Field Operations & other divisions when dealing with applications, programs, &/or technical matters; Perform testing &/or piloting of all Field Operations application delivery systems & program modifications; Identify & provide corrective solutions to testing problems;
• Schedule, coordinate, & attend application system modification committee meetings; Provide justification, analysis & feedback;
• Continually monitor & analyze Deputy Registrar operating systems to ensure desired performance; Recognize & coordinate with various IT Development teams for needed improvements & fixes; Prepare written User Stores to provide instructions for software changes; Prepare written test plans to ensure IT updates are functioning as desired.

Option 1

2 yrs. trg. or 2 yrs. exp. in research & analysis & written documentation of findings.

Option 2

• Or completion of undergraduate core program in business or public administration or related field of study.
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills:

Operational and Administrative Support

Agency Contact Name and Information

Jennifer Pletcher, HCM Sr. Analyst - [e-mail]

Work Location

Charles D Shipley Building

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$26.54 per hour

Schedule

Full-time

Classified Indicator

Classified

Union

OCSEA

Technical Skills

Public Relations

Professional Skills

Reasoning

Agency Overview

Bureau of Motor Vehicles

Oversees driver and motor vehicle licensing and registration and continues to make services more convenient, efficient and cost-effective.