Management Analyst

City-of-Ontario,-C; Ontario (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

The City of Ontario is seeking a Management Analyst to join the Public Works Agency. The role focuses on analytical duties, budgeting, audits, and program evaluation to support city operations and decision making.

The ideal candidate will bring strategic thinking, strong communication, and expertise in financial operations to drive efficient service delivery and accountability for city programs.

Qualifications

• Bachelor's degree in Business or Public Administration or related field.
• At least 1 year of analytical/technical/administrative experience in budget, accounting, and reporting.
• Experience with finance operations including budgeting, procurement, and financial reporting.

Responsibilities

• Participates in research, development, coordination, implementation, evaluation and monitoring of new/existing programs and methods of operation.
• Prepares and administers policies, programs and standards; analyzes data and makes recommendations to management.
• Plans and coordinates projects and services involving diverse administrative operations; may manage projects or programs.
• Coordinates, analyzes, interprets, prepares and monitors financial, operating activity and quarterly reports.
• Assists in budgetary recommendations and reports; maintains detailed records and spreadsheets.

Skills

Strategic Mindset

Written & Verbal Communication

Critical Thinking

Budget & Financial Operations

Customer Service/Leadership

Project Management

Education

Bachelor's Degree in Business/Public Administration

Tools

Microsoft Excel

Pivot Tables

Tableau

Power BI

ERP Systems

Job description

Management Analyst

The City of Ontario is seeking highly motivated individuals with a passion for public service, a positive attitude, and a commitment to providing the highest level of customer service to join the team as a Management Analyst. The Management Analyst works with various City teams and consultants in building relationships, making important operational decisions, and performing analytical and technical duties in the evaluation, development, and administration of City programs. These duties include, but are not limited to, the performance of operational audits, budget analysis, account reconciliation, and year-end reporting.

There is one (1) current vacancy within the Public Works Agency.

Note: The Management Analyst classification is a common classification that is used in a variety of City departments. This recruitment will result in an eligibility list to meet the current and future staffing needs of departments with openings in this classification.

The successful candidate will embody the Department's mission and vision as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the principles of the City's Customer Service Philosophy – Empathy, Respect, and Problem Solving.

The best fit candidate and Best Fit for this position will possess:

• Strategic Mindset: A growth mindset and the ability to see the big picture as it relates to broader organizational and department goals.
• Written and Verbal Communication: Excellent written and oral communication and comprehension skills to effectively convey and present complex information to various stakeholders, including municipal staff, elected officials, and the public.
• Critical Thinking and Analytical Mindset: Outstanding analytical skills and an innovative mindset. Ability to critically think, identify, analyze and evaluate items when not all information is present and develop effective solutions. Detail and logical oriented with the ability to assess, research, and analyze data. Ability to provide insights and creative solutions for financial decision making, as well as the ability to make independent judgments and decisions based on standard policies and/or procedures.
• Budget and Financial Operation: Knowledge of the principles and practices of municipal government financial operations including the ability to accurately prepare and maintain a variety of detail reports, spreadsheets, files, and documents; a good understanding of finance operations including accounting, budget, debt management, procurement, grants, and/or financial reporting. Ability to utilize Microsoft Excel while utilizing Pivot Tables, dashboards, formulas and functions with knowledge of specialized data analysis tools such as Tableau and Power BI. Experience utilizing Enterprise Resource Planning Programs.
• Customer Service/Leadership: Strong interpersonal and leadership skills; provide exceptional customer service to internal and external customers; establish and maintain effective and positive working relationships with all levels of employees and the public; and model and practice the highest standards of ethical conduct
• Project Management: Leading or supporting initiatives from planning to implementation. Displaying strong organizational skills and the ability to manage several priorities at once.

The following procedures will apply:

Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City, will be invited to participate further in the selection process.

• The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
• The hiring department has the discretion to consider internal applicants on the Eligibility list prior to considering all applicants on the Eligibility list.
• The City reserves the right to limit the number of external applications accepted to the first one hundred (100) applications.

Examination Process

• Qualified candidates whose qualifications best meet or exceed the requirements of the position and needs of the City will be asked to participate in an Examination process that will include an in-person Practical Exam and may include a combination of an in-person Panel Oral Interview, Training and Experience evaluation, and/or in-person Written Exam.

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including, but not limited to: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.

The City's vision for the future is very exciting, and we foresee tremendous growth within the years to come. We welcome you to view the City of Ontario’s 2026 State of the City video by State of the City, The Ontario Plan, Smart Ontario, Downtown Ontario.

Public Works Agency

The Public Works agency strives to meet the Ontario City Council goal of focusing resources in Ontario's Commercial and Residential Neighborhoods. The agency does this through a comprehensive array of programs, activities, and services completed by Parks and Streets Maintenance, Municipal Services, Integrated Waste, Engineering, Design and Construction Departments, and Parking Administration. These divisions work together to provide essential construction, maintenance and repair services to the citizens and businesses of Ontario. The Public Works agency is committed to providing quality work and exceptional customer services to the residents and businesses of Ontario as well as maximizing all resources to develop and maintain value for the City.

Important Background Investigation

Successful candidates appointed to the Ontario Fire Department or Ontario Police Department are subject to a satisfactory background investigation conducted by the Ontario Police Department. The background investigation will include the following: passing of a polygraph test and the successful completion of a post-offer medical exam (including drug screen). Candidates may be disqualified from further consideration during the background investigation for a variety of reasons including if they have: an excessive number of traffic citations and/or collisions; arrests and/or convictions; a history of illegal substance abuse; poor credit history (factors include bankruptcy, foreclosures, liens, repossessions, and recency); or thefts from a previous employer. For clarification of any of the above disqualifying reasons, please call the Police Department Background Unit at [phone]. The following list describes some areas that are covered in the background investigation:

• Your relatives, references, and acquaintances are asked to comment on your suitability for a career in law enforcement.
• The information supplied regarding your educational history is examined and verified.
• You must list a history of your residences.
• Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance.
• Military service records are subject to verification.
• The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you).

Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process.

The essential functions typically performed by the Management Analyst Classification include the following:

• Participates in the research, development, coordination, implementation, evaluation and monitoring of new and existing programs, systems, procedures, and methods of operation.
• Prepares, revises, and administers various policies, programs, and standards in support of areas of assignment; conducts research, analyzes data, identifies solutions and makes recommendations to management for appropriate action.
• Plans, organizes and coordinates various projects, programs and services involving diverse administrative operations; may administer or manage specific projects, programs and/or services.
• Recommends and assists in installing improved administrative methods, procedures equipment and facilities.
• Coordinates the work of City staff, vendors and consultants on projects; integrates information needs with other departments.
• Develops public information programs, communication materials and other program related materials as assigned.
• Responds to requests for information related to statistical, technical, operational, or administrative data.
• Coordinates, analyzes, interprets, prepares and monitors financial, operating activity reports, annual and quarterly reports, and related documents.
• Creates and maintains financial calculations related to factors such as revenue and expenditures; investigates variances; recommends corrective actions.
• Compiles and analyzes data and makes recommendations related to work operations, department policies, and administrative procedures.
• Responds to requests for information related to statistical, technical, operational, or administrative data.
• Assists in the preparation and review of budgetary recommendations and reports.
• Analyzes and interprets financial, operating, and activity reports.
• Prepares and maintains a variety of files, logs, spreadsheets and other complex and detailed records.
• Calculates fees and expenses, maintains accounting schedules, and prepares financial documents.
• Drafts and prepares various forms of contracts and agreements including supporting documentation including specifications.
• Drafts ordinances, resolutions, proclamations, press releases, and other documents as assigned.
• Participates in various meetings; makes presentations of information as requested.
• Performs other related duties as assigned.

Education

Equivalent to a Bachelor's Degree in Business or Public Administration or a related field. Additional years of applicable experience may be substituted for education on a year-for-year basis.

NOTE: Proof of education must be provided by way of attachment to your online application. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degree/Certifications. Failure to attach required documentation may result in the rejection of your application.

Experience

One year of analytical, technical, or administrative experience in budget, accounting, operational research and analysis, report writing, and/or other related experience.

Desirable

• Bachelor's Degree in Business or Public Administration, Accounting, Finance, or closely related field.
• Previous analytical experience related to municipal government administration including financial operations, accounting, budget management and/or contract management.
• When assigned to Police or Fire Department, experience with emergency operations and Incident Command systems.

Background Investigation

Candidates must demonstrate the ability to successfully complete a comprehensive background investigation conducted by the Ontario Police Department when assigned to the Police Department of Fire Department.