Management Analyst

DT Professional Services; Norco (CA); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Long & short-term disability

401(k) matching

Tuition & certificate reimbursement

Paid time off

Job summary

DT Professional Services in Norco, CA is seeking a Management Analyst to collect and analyze workload planning data, execution metrics, and program performance, supporting enterprise functions and ERP tasks.

You will coordinate data calls, validate submissions, prepare briefs, and help maintain SharePoint sites and records; strong Excel and reporting skills are essential for effective decision support.

Qualifications

• Minimum 3+ years of experience in business analysis, data analysis, or program support in a government, military, or ERP environment.
• Proficiency with Microsoft Excel, Word, PowerPoint, SharePoint, and analytics/reporting tools.
• Experience collecting, analyzing, and presenting operational or business performance data.
• Understanding of ERP systems and business operations within a DoD environment.
• Strong organizational, analytical, and communication skills.

Responsibilities

• Collect, consolidate, and analyze workload planning data, execution data, business metrics, and operational performance indicators to assess direct and indirect project performance.
• Coordinate business-related data calls, validate submissions, consolidate responses, and prepare information for release following internal approvals.
• Support command business programs, corporate investment programs, technical capability health assessments, and customer satisfaction surveys.
• Assist in the preparation of briefs, presentations, and program materials; ensure policy and program-related documents are accurate, current, and properly formatted.
• Support the local ERP office, including user management mapping, access/profile maintenance, HEAT ticket submissions, and business rules maintenance.
• Maintain office document tracking spreadsheets, records systems, SharePoint sites, and intranet content.
• Maintain and administer Records Management, Forms Management, Directives Management, and External Agreements programs.
• Provide administrative and operational support using Microsoft Office and Adobe tools to meet daily mission requirements.
• Support business process meetings, teleconferences, and CPI initiatives.

Skills

analytical skills

organizational skills

communication skills

Education

Associate or Bachelor’s degree in Business, Data Analytics, Public Administration

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

SharePoint

Reporting/Analytics tools

Job description

Job Summary:

DT Pro is seeking aManagement Analyst to join our team in Norco, CA. This position will be responsible for collecting and analyzing workload planning data, execution data, business and operational metrics, and supporting a variety of command business functions.

Responsibilities:

• Collect, consolidate, and analyze workload planning data, execution data, business metrics, and operational performance indicators to assess direct and indirect project performance.


• Coordinate business-related data calls, validate submissions, consolidate responses, and prepare information for release following internal approvals.


• Support command business programs, corporate investment programs, technical capability health assessments, and customer satisfaction surveys.


• Assist in the preparation of briefs, presentations, and program materials; ensure policy and program-related documents are accurate, current, and properly formatted.


• Support the local Enterprise Resource Planning (ERP) office, including user management mapping, access/profile maintenance, submission of Helpdesk Expert Automation Tool (HEAT) tickets, and business rules maintenance.


• Manage and update office document tracking spreadsheets, records systems, SharePoint sites, and intranet content.


• Maintain and administer Records Management, Forms Management, Directives Management, and External Agreements programs.


• Provide administrative and operational support using Microsoft Office and Adobe tools to meet daily mission requirements.


• Support business process meetings, teleconferences, and Continuous Process Improvement (CPI) initiatives.


• Provide liaison support for conference submission processes, including coordination, status tracking, stakeholder communication, and follow-up actions.


• Liaise with command stakeholders for data gathering, communications, and program support activities.


• Develop and update training materials for internal business processes and administrative procedures.


• Revise, organize, proofread, and format technical documents in accordance with Navy and Headquarters standards.


• Prepare technical and administrative documentation, including SOPs, white papers, policies, action reports, MOUs, MOAs, POA&Ms, and ad hoc reports.


• Maintain data repositories and document libraries for division programs and ensure compliance with current directives and records requirements.


• Collaborate with internal teams to improve workflows, reporting processes, and documentation standards.

Minimum Qualifications:

• Active DoD Secret Clearance.


• High school diploma or equivalent.


• 3+ years of experience in business analysis, data analysis, or program support in a government, military, or ERP environment.


• Proficiency with Microsoft Excel, Word, PowerPoint, SharePoint, and reporting/analytics tools.


• Experience collecting, analyzing, and presenting operational or business performance data.


• Understanding of ERP systems and business operations within a DoD environment.


• Strong organizational, analytical, and communication skills.


• Ability to manage multiple priorities and work independently with minimal supervision.

Preferred Qualifications:

• Associate or bachelor’s degree in Business, Data Analytics, Public Administration, or a related field.


• Experience with Navy ERP and HEAT ticketing systems.


• Familiarity with DoD/Navy documentation standards, correspondence, and program processes.


• Experience developing SOPs, policy documents, briefings, and technical documentation.


• Understanding of CPI, Lean Six Sigma, or process improvement methodologies.


• Prior support to NSWC, NAVSEA, or other DoD organizations.

The compensation for this position: $25.00 hourly

More about DT Professional Services:

We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!

DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services.

Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees.