Mammography Technologist Assistant

Simonmed; Town of Florida (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Simonmed is seeking a compassionate patient service associate to support the mammography team in our New York location. You will greet patients, help with changing, paperwork, and explain procedures to ensure a smooth pre-exam process.

Responsibilities include coordinating appointments, verifying exam orders, maintaining exam documentation, and upholding HIPAA standards. A high school diploma, BLS, and EMR familiarity are preferred; bilingual English/Spanish is a plus.

Qualifications

• High school diploma or equivalent.
• 0-2 years of experience in healthcare, radiology, or patient care preferred.
• BLS certification required.
• Familiarity with EMR systems preferred.

Responsibilities

• Greet patients and introduce self in a professional and compassionate manner.
• Escort patients to and from exam rooms and throughout the department as needed.
• Assist with scheduling, rescheduling, and confirming patient appointments.
• Verify exam orders and ensure patients are scheduled for the correct procedures (screening vs. diagnostic, mammogram vs. ultrasound).
• Complete and maintain exam documentation, including notes and system entries.

Skills

Communication

Interpersonal skills

Organization

Multitasking

HIPAA compliance

Bilingual

Education

High school diploma

BLS certification

EMR familiarity

Tools

EMR software

Radiology scheduling systems

Job description

Job Duties:

• Greet patients and introduce self in a professional and compassionate manner.
• Prepare patients for mammography exams by assisting with changing, completing paperwork, and explaining basic procedures.
• Escort patients to and from exam rooms and throughout the department as needed.
• Ensure all required forms, questionnaires, and documentation are completed accurately prior to exams.
• Review patient worksheets and verify completeness before technologist begins exam.
• Assist with maintaining patient flow and minimizing wait times.
• Communicate effectively with technologists, radiologists, and front desk staff regarding patient status and needs.
• Assist in scheduling, rescheduling, and confirming patient appointments.
• Verify exam orders and ensure patients are scheduled for the correct procedures (screening vs. diagnostic, mammogram vs. ultrasound)
• Request and track prior imaging studies; ensure proper documentation and patient authorizations are completed.
• Update exam statuses in tracking systems (e.g., tech start/end, unread exams, awaiting comparison)
• Complete and maintain exam documentation, including notes, worksheets, and system entries.
• Ensure proper assignment of exams to technologists and radiologists.
• Maintain cleanliness and organization of exam rooms, dressing rooms, and waiting areas.
• Stock supplies such as gowns, linens, and wipes.
• Assist with preparation for specialized procedures such as stereotactic biopsies as directed.
• Provide patients with pre-exam and post-exam instructions.
• Ensure compliance with safety, infection control, and patient confidentiality standards.
• Perform other duties as assigned to support departmental operations.

Education and Experience:

• High school diploma or equivalent required
• 0-2 years of experience in a healthcare, radiology, or patient care setting preferred
• Previous experience in imaging services or women’s health is a plus.
• Familiarity with electronic medical record (EMR) systems preferred.
• Minimum of 1 year of experience in mammography preferred (may vary by employer)
• Current BLS (Basic Life Support) certification
• Bilingual (e.g., English/Spanish) preferred but not required

Knowledge, Skills, and Abilities:

• Basic understanding of mammography procedures and workflow (screening and diagnostic)
• Strong interpersonal skills with the ability to provide compassionate care to patients in sensitive situations.
• Effective verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced clinical environment.
• Ability to follow instructions and seek guidance when needed.
• Proficiency with computers and medical documentation systems
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.
• Team-oriented with the ability to collaborate effectively with clinical and administrative staff.
• Physical ability to stand and walk frequently, assist patients, and lift up to 40 pounds.

Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without prior notice.