Mall Security Supervisor – Day Shift, Growth & Benefits

GardaWorld; Roanoke (VA); On-site; USD 39,000 - 42,000; Full time

Benefits offered by this job

DailyPay

Benefits package including medical, d

401(k) with employer matching

PTO

Paid holidays

Disability coverage

Life insurance

Uniform provided

Job summary

GardaWorld Security Services is hiring a Mall Security Guard in Roanoke, VA. The role emphasizes building meaningful connections with shoppers and coworkers while delivering excellent customer service on all shifts.

Responsibilities include supervising security operations, coordinating staffing and payroll, maintaining logs and post orders, and fostering strong client relationships. Background checks and screenings are required as part of employment.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED required.
• Must pass an extensive screening process.
• Exceptional customer service skills.
• Proficient in basic phone and computer skills.
• Security, Military or Law Enforcement experience is a plus.
• State license if required.

Responsibilities

• Ensure GardaWorld core values are embedded in daily practices.
• Supervise day-to-day security service and uphold high standards.
• Assist in staffing, payroll, and other reporting.
• Maintain operational logs, records and post orders.
• Build relationships with client and staff; liaise between GardaWorld and client.
• Participate in staff orientation, training, and development.
• Maintain safety culture and incident avoidance goals.
• Review schedules to optimize security operations and reduce costs.
• Respond to emergencies with timely communication and reporting.
• Direct, supervise and support site officers as needed.
• Distribute rewards and recognition; handle corrective action up to termination.
• Manage employees at the site and maintain professional client relations.
• Exercise independent judgment and sound decision making.
• Perform additional duties as assigned.

Skills

Customer service

Driver's license

Clean driving record

Communication skills

Basic computer skills

Security experience (beneficial)

Education

High School Diploma or GED

Job description

GardaWorld Security Services is hiring a Mall Security Guard in Roanoke, VA. The role emphasizes building meaningful connections with shoppers and coworkers while delivering excellent customer service on all shifts.

Responsibilities include supervising security operations, coordinating staffing and payroll, maintaining logs and post orders, and fostering strong client relationships. Background checks and screenings are required as part of employment.