Mall Security & Safety Specialist

Pan Pacific Retail Management (Guam) Co., Ltd. dba DON DON DONKI; Tamuning (GU); On-site; USD 21,000 - 30,000; Full time

Job summary

Pan Pacific Retail Management (Guam) Co., Ltd. dba DON DON DONKI is seeking a Security Associate to help protect people, property, and company assets by conducting patrols, monitoring mall areas, enforcing policies, and responding to emergencies.

This role supports a safe, orderly, and customer-friendly environment through professionalism, strong situational awareness, and accurate documentation. The position requires reliability, high integrity, and a customer service mindset, with duties

Qualifications

• High school diploma or equivalent preferred; minimum one year experience in security or related field.
• Ability to stand, walk, climb stairs, and respond quickly during emergencies.
• Ability to write routine reports and documentation; attention to detail.

Responsibilities

• Safety & Asset Protection: protect employees, customers, tenants, and property; identify hazards and policy violations.
• Patrol & Area Monitoring: interior/exterior patrols; report hazards or safety concerns.
• Access Control: monitor entrances; verify authorization; maintain logs as required.
• Emergency & Incident Response: respond to alarms, medical situations, disturbances; coordinate with local agencies as directed.
• Policy Enforcement / Operational Support: enforce mall/store rules; support loss prevention; maintain customer service standards.
• Documentation & Communication: prepare incident reports and daily logs; communicate updates to shift and supervisor.

Skills

Situational awareness

Customer service

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Pan Pacific Retail Management (Guam) Co., Ltd. dba DON DON DONKI is seeking a Security Associate to help protect people, property, and company assets by conducting patrols, monitoring mall areas, enforcing policies, and responding to emergencies.

This role supports a safe, orderly, and customer-friendly environment through professionalism, strong situational awareness, and accurate documentation. The position requires reliability, high integrity, and a customer service mindset, with duties