Mall Public Safety Officer

Andy Frain Services; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Andy Frain Services is seeking Security Officers for The Streets at Southpoint, a premier retail center in North Carolina. This role emphasizes maintaining a safe environment while providing excellent customer service. Full-time employees enjoy competitive pay, flexible schedules, and comprehensive benefits including medical, dental, and vision insurance.

Benefits

401K Plan

Paid Holidays

Medical / Dental / Vision / Life Insurance

Uniforms Provided

Flexible Schedules

Qualifications

• Must have a clean background and driving record.
• Guard Card preferred.
• Friendly, energetic, and self-starter mindset.

Responsibilities

• Control entrances and movement of pedestrian and vehicle traffic.
• Patrol buildings and perimeters.
• Complete Daily Activity Reports and Incident Reports.

Skills

Customer Service

Vigilance

Communication

Education

High School Diploma or GED

Job description

Andy Frain Services is providing service to The Streets at Southpoint - the premier Retail shopping center in North Carolina. We are seeking Security Officers to join our team. Our focus is on maintaining a great shopping and working environment, with an emphasis on customer service. We offer competitive pay, daily pay options and a 401K Plan. Uniforms are provided. Flexible schedules are available. Full time employees accrue vacation after one year of service, paid holidays and Medical / Dental / Vision / Life Insurance.

You will work at one prestigious location alongside first responders as excellent preparation for a career in law enforcement or emergency services. Shifts we are hiring for : First Shift (7 : 00 a.m.-3 : 00 p.m.), Mid Shift (11 : 00 a.m.-7 : 00 p.m.), Second Shift (3 : 00 p.m.-11 : 00 p.m.), Third Shift (11 : 00 p.m.-7 : 00 a.m.) and (P / T) Friday / Saturday (3 : 00 p.m.-9 : 30 p.m.)

A clean background and driving record are a must. A high school diploma or GED are required. Guard Card (Preferred) If you have a customer service mindset, are friendly, energetic and a self-starter, we would like to meet with you! Please attach your resume to your application.

Job Summary :

Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duties with a constant awareness of surroundings, making note of all activity that takes place in the assigned area. Security Officers must maintain a professional image and always demonstrate excellent customer service.

Basic Functions :

• Control of entrances and movement of pedestrian and vehicle traffic.
• Patrol of buildings and perimeters.
• Escort of material and personnel.
• Inspection of security and fire exposures.
• Special assignments.

Responsibilities :

Duties may vary depending on department size, organizational structure, geographic location and post assignments. Reasonable accommodations may be made to allow for certain ADA requirements. Overall general function of officers is to provide security detail as described below (Note : duties may vary depending on post orders) :

• Be on time and report to post in full uniform.
• Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner.
• Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS.
• Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts.
• Monitor cameras or equipment in a continuous fashion as outlined in the post orders.
• Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations.
• Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignment.
• Make recommendations to management on better safety and loss prevention processes as identified during daily routine.
• Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments. Ensure continuous and safe operation of all elevators and access doors. Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment.
• Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market.
• Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented.

Skills and Abilities :

• A security officer is to be honest, alert and well-disciplined as the custodians of employee and customer property and safety.
• Constant and dedicated vigilance.
• Strong customer service skills, exemplifying Andy Frain Services Mission Statement.
• Ability to be a hands-on, results oriented employee, handling multiple priorities simultaneously.
• Ability to facilitate progressive change, work as part of a team and follow directions.
• Work with a sense of urgency.
• Strong oral and written communications skills.

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.