Mall Fashion Sales Advisor | Customer Experience

SmartRecruiters, Inc.; Charlotte (NC); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Staff discount

Development opportunities

Job summary

H&M Fashion USA, Inc. is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and enhance the omni-channel experience.

You will use fashion knowledge to inform and inspire, promote the Hello Member loyalty app, and support garment care and presentation. In a fast-paced, collaborative environment, you’ll help maintain a tidy sales floor, operate the fitting room and checkout, and contribute to sales targets with the store team.

Qualifications

• Customer service experience in fashion or retail.
• Able to guide customers through fashion trends.
• Willing to engage in conversations to provide excellent service.
• Team player in a dynamic store environment.
• Availability for hourly, non-exempt shifts.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote products and sell; support loyalty program.
• Maintain garment care, presentation, and store cleanliness.
• Operate fitting room and checkout per best practices.
• Assist with stock, displays, and back-of-house tasks.
• Follow health and safety guidelines.

Skills

Fashion passion

Customer service

Communication

Teamwork

Sales experience

Tools

Instore Care App

Click & Collect

Smart Store

Job description

H&M Fashion USA, Inc. is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and enhance the omni-channel experience.

You will use fashion knowledge to inform and inspire, promote the Hello Member loyalty app, and support garment care and presentation. In a fast-paced, collaborative environment, you’ll help maintain a tidy sales floor, operate the fitting room and checkout, and contribute to sales targets with the store team.