Malibu Spa & Retail Guest Experience Associate

jennikayne; Malibu (CA); On-site; USD 30,000 - 33,000; Part time

Job summary

Oak Essentials LLC in Malibu is seeking a part-time Retail Sales & Spa Associate to support both retail and spa operations on-site. You will help maximize retail sales, assist spa guest experiences, and coordinate day-to-day floor and booking tasks to reflect top-tier Oak Essentials brand representation.

The role requires 1–2 years in retail or spa-related settings, a guest-first attitude, ability to handle VIP clients, and flexibility to work peak periods including weekends and holidays.

Qualifications

• Minimum 1–2 years in retail sales; spa, clean beauty, or luxury/upper-contemporary background preferred.
• Can-do, guest-first attitude with a commitment to excellent customer service.
• Experience handling VIP or high-touch clientele a plus.
• Willingness to work during peak periods - weekends, holidays, etc.
• Familiarity with spa booking software a plus.
• Demonstrate strong written and verbal communication skills.
• Knowledge and experience with POS and inventory management systems, Microsoft Word and Excel.
• Comfortable working in a team environment.

Responsibilities

• Maximize sales and provide friendly, welcoming, guest-first customer service.
• Communicate effectively with customers to determine their needs and recommend products.
• Build relationships with clients and maintain an updated client book.
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap.
• Encourage guests to join the Oak Essentials community (email/SMS list) and engage on social media.

Skills

Retail sales

Guest service

VIP clients

POS systems

Inventory management

MS Word & Excel

Tools

POS systems

Spa booking software

Inventory software

Job description

Oak Essentials LLC in Malibu is seeking a part-time Retail Sales & Spa Associate to support both retail and spa operations on-site. You will help maximize retail sales, assist spa guest experiences, and coordinate day-to-day floor and booking tasks to reflect top-tier Oak Essentials brand representation.

The role requires 1–2 years in retail or spa-related settings, a guest-first attitude, ability to handle VIP clients, and flexibility to work peak periods including weekends and holidays.