Male Program Coordinator

Atcnew; Town of Howard (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

Atcnew is seeking a dedicated Program Coordinator in the Town of Howard, WI. The role involves assisting the Program Director with daily operations of the men’s program, ensuring client support, and maintaining records. Applicants should be 21 or older, showing strong leadership and commitment to helping others.

This full-time, hourly position includes responsibilities like scheduling appointments, facilitating activities, and assisting clients in their transition to independence.

Qualifications

• Must be 21 years of age or older.
• Two years of freedom from chemical use problems.
• Strong ability to manage multiple concurrent assignments.

Responsibilities

• Assist with the day-to-day operations of the men’s program.
• Maintain client records and distribute necessary documentation.
• Coordinate client outside appointments including transportation.

Skills

Leadership skills

Strong commitment to spiritual restoration

Ability to relate and mentor people

Administrative skills

Job description

Position Title: Program Coordinator – Male Position

Purpose: Assist the Program Director in the day-to-day operations of the men’s program, coordinating client care, program administration (i.e., events, activities, dental, medical, court appointments), and faith-based support services.

Employment Classification: Regular, Full-time, Hourly, Non-exempt

Reports To: Program Director

• Enforces all program rules in a way that teaches clients according to biblical principles
• Loves and respects clients while remaining firm and directive
• Supervises clients as a Direct Care Staff when necessary
• Assists with client business calls and issues as approved by the Program Director
• Strives, with the assistance of all staff, to create an atmosphere conducive to the development goals of ATCNEW

Client Records and Administration

• Maintains client records under the supervision of the Program Director
• Answers phones, emails, and voicemails in a timely and professional manner
• Maintains adequate supplies of policy manuals, client handbooks, client forms, and other materials
• Prepares and distributes forms and other documents as needed
• Maintains clients’ Release of Information (ROI) forms and coordinates the Release of Information process
• Enters client passes into the client database after Program Director approval
• Processes approved client correspondence
• Distributes client progress evaluations
• Records notes for house meetings
• Ensures the client database is kept current, including all information required for National Adult & Teen Challenge reports
• Respond to volunteer and mentor inquiries promptly, courteously, and professionally. Volunteer opportunities may include food service and meal preparation, transportation assistance, facility maintenance, recreational activities, and woodshop support.
• Distribute volunteer and mentor applications in a timely manner upon request.
• Maintain accurate records in the application database, documenting when applications are sent, received, and when additional information is obtained.
• Follow up on all outstanding applications within three business days.
• Review and process applications in coordination with the Program Director.
• Coordinate with the Executive Assistant to complete background checks for approved applicants.
• Assist the Program Director with onboarding, orientation, and training of approved volunteers and mentors.

Scheduling and Appointments

• Schedules all client outside appointments (i.e., dental, medical, court, etc.)
• Coordinates transportation to and from appointments as needed
• Coordinates the daily program and activity schedule of clients to ensure adequate time is allocated for recreation, physical exercise, studying, church attendance, biblical studies, spiritual development, and community service
• Assists Program Director with coordinating client activity schedule and work detail

Client Accounts

• Enter all deposits and withdrawals in clients’ personal accounts
• Receives from program staff all money for client personal accounts and submits to Accounting for deposit\
• Ensure proper receipts are utilized in the transfer of the client's personal money to prevent actual or perceived loss
• Submits client withdrawal requests to the Accounting Department for processing

Client Rooms and Blessing Room

• Ensures each client’s room is adequately supplied with furniture, bedding, room decor, and necessary items
• Ensures sufficient quantities of required items are available for new clients upon arrival
• Initiates damage or maintenance reports as needed and submits paperwork to the Program Director
• Maintains sufficient quantities of clothing in the Blessing Room, organized by size and type
• Approves and supervises the distribution of clothing; ensures items are clean and ready for distribution
• Maintains records of all Blessing Room distributions and keeps the room neat and clean

Recreation Activities

• Submits recreation activity proposals to the Program Director
• Maintains an inventory of all recreation equipment and ensures it is in good working condition
• Tracks equipment usage to prevent loss and notify the Program Director accordingly
• Submits purchase requests for recreation equipment to the Program Director
• Maintains the client bulletin board with reminders of upcoming events and ATCNEW guidelines

Transition and Graduation Support

• Assists clients in gathering resources for securing post-graduation employment and housing
• Assist clients in completing professional resumes and developing interview skills
• Provides clients with the opportunity to make phone calls for job search and housing searches
• Assists in arranging or transporting clients to job interviews and related appointments
• Coordinates with the Program Director to ensure adequate support systems are in place before graduation, including church, housing, employment, education, and driving privileges
• Develops ongoing relationships with local businesses for future client placement
• Develop a resource database for clients to use in job searches
• Assists Program Director in scheduling and assigning new Mentors

Program Operations and Compliance

• Monitors activities of the Program and reports areas of concern to the Program Director
• Monitors client housing to ensure the facility meets health and safety regulations
• Conducts regular inspections of the program’s housing facility and provides written reports to the Program Director regarding property damage, cleanliness, and energy efficiency
• Submits purchase requests for needed items to the Program Director for approval
• Provides administrative support to the Program Director
• Routes paperwork to appropriate locations
• Other duties as assigned by the Program Director or senior management

Minimum Qualifications

• 21 years of age or older
• Exhibits a strong commitment to the organization and dedication to the spiritual restoration of hurting adults
• Strong ability to relate to and mentor people with life-controlling problems
• Ability to interpret Bible verses and apply basic biblical knowledge in an appropriate and relevant way to clients’ individual life issues and needs
• Ability to pray aloud with clients and other staff for client needs
• Strong leadership skills in both one-on-one and group settings
• Exceptional ability to successfully manage multiple concurrent assignments with competing deadlines and frequent interruptions
• Ability to remain on task and follow through on projects to completion
• Good administrative skills, including organization, database management, and word processing
• Documented minimum of two years’ freedom from chemical use problems (including tobacco, drugs, and alcohol)
• Models a lifestyle in compliance with ATCNEW’s Code of Conduct & Statement of Faith
• Maintains professional standards of conduct and appearance with co-workers and the public
• Possesses a valid driver’s license and a clean driving record acceptable to ATCNEW’s vehicle insurance carrier; ability to drive ATCNEW vehicles
• Enjoys serving others
• Ability to successfully complete the background check process