Make-Ready Specialist — Property & Resident Experience

Hirebridge; Pflugerville (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Mentoring

Professional development

Discounts

Tuition reimbursement

Robust recognition program

Job summary

Avenue5 Residential is hiring a Make Ready Technician in Pflugerville, TX to restore vacated apartments to market-ready condition and keep grounds, amenities, and common areas in top shape. You will work under the maintenance supervisor to ensure swift, clean turnovers and high resident satisfaction.

You will promote curb appeal, perform tasks with speed and accuracy, and coordinate with management on safety and compliance while delivering excellent customer service and maintaining professional

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, write and understand English.
• Ability to use a computer.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to multi-task and prioritize tasks.
• Ability to handle difficult residents calmly.
• Maintain confidentiality and professional appearance.
• Valid driver's license with clean record and insurance.
• Adhere to safety requirements and policies.
• Able to shovel snow and operate snow equipment when needed.
• Communicate professionally with residents and team.
• Resolve conflicts with residents effectively.
• Complete Avenue5 Fair Housing Training within 30 days.

Responsibilities

• Promote customer satisfaction by maintaining high cleanliness and curb appeal.
• Interact courteously with current and potential residents.
• Remove trash and debris from offices and grounds daily.
• Inspect vacated apartments and complete make-ready checklists.
• Perform tasks in a friendly, timely manner.
• Clean model homes and common areas as directed.
• Assist with painting and move items as scheduled.
• Support trash-out of apartments and dispose items appropriately.
• Replace locks and cut new keys when requested.
• Address maintenance concerns due to weather or incidents.
• Report life-safety issues promptly.
• Assist management with various tasks.
• Learn and comply with rules and regulations.
• Safely operate tools and equipment including golf carts.
• Avoid outside contractor dependence when possible.
• Communicate professionally with residents and colleagues.
• Contribute to team approach for resident service.
• Follow company standards and safety laws.
• Perform other duties as assigned.

Skills

English fluency

Computer skills

Customer service

Organization

Multitasking

De-escalation

Confidentiality

Professional appearance

Driver's license

Safety compliance

Snow removal

Professional communication

Conflict handling

Deadline prioritization

Discretion

Fair Housing training

Education

High school diploma or equivalent

Job description

Avenue5 Residential is hiring a Make Ready Technician in Pflugerville, TX to restore vacated apartments to market-ready condition and keep grounds, amenities, and common areas in top shape. You will work under the maintenance supervisor to ensure swift, clean turnovers and high resident satisfaction.

You will promote curb appeal, perform tasks with speed and accuracy, and coordinate with management on safety and compliance while delivering excellent customer service and maintaining professional