Major Client Advocate, Midwest

Peregrine Technologies; Saint Paul (MN); Remoto; USD 125.000 - 147.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits

Equity

Bonus

Descrizione del lavoro

Peregrine Technologies is seeking a Major Client Advocate to own end-to-end relationships with its largest deployments. You’ll be the primary interface between customers and our team, translating customer needs to engineers and driving adoption, renewals, and expansion across dashboards, metrics, and platform enhancements.

Position is based remotely in Wisconsin, Minnesota, or surrounding area with significant travel across WI, MN, ND, MI & IL;

Competenze

• 5 to 7 years owning enterprise deployments, implementations, or strategic accounts.
• Experience in large, regulated, public-sector, or mission-critical environments.
• Strong executive presence and stakeholder management skills.
• Ability to travel ~60% of the time.

Mansioni

• Own end-to-end ownership of complex customer relationships for major deployments.
• Translate technical delivery into sustained adoption, expansion, and value with executive-level customers.
• Partner with IT, Product, and Deployment teams to ensure renewals and expansion.

Conoscenze

Enterprise deployments

Executive presence

Stakeholder management

Public sector experience

Travel

Descrizione del lavoro

Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies, and private‑sector institutions address society’s challenges with unprecedented speed and accuracy. Our AI‑enabled platform turns siloed and disconnected data into operational intelligence — instantly surfacing mission‑critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people — and we’re amplifying our impact as we expand into the enterprise and internationally.

We are looking for a Client Advocate to own all customer relationships throughout the contract. You’ll be the primary interface between our customers and our team, representing the voice of the customer to our engineers and supporting the customer with new updates, workflows, and features to the platform. This involves interpreting multiple and complex data sources to ensure all users are working in Peregrine to the best of their ability, including dashboards, metrics, and onsite visits to build deep relationships with all agency stakeholders.

The Role

For our largest and most strategic deployments, adoption and measurable operational outcomes are your top priority. As a Major Client Advocate, you take end‑to‑end ownership of complex customer relationships — ensuring Peregrine delivers real, defensible impact at the executive level. You operate as the primary partner to senior agency leaders, translating technical delivery into sustained adoption, expansion, and long‑term value. You are comfortable navigating ambiguity, structuring work across large organizations, and driving progress across internal and external stakeholders. This role is critical to protecting and growing Peregrine’s most important accounts. The right candidate is structured, accountable, strategically minded, and deeply committed to owning outcomes — not just activity.

Position is based remotely in Wisconsin, Minnesota, or surrounding area with significant travel required across WI, MN, ND, MI & IL.

About You

You thrive in complex environments and enjoy taking full ownership of high‑impact customer relationshipsYou are confident working with command staff, executives, and technical stakeholders alikeYou bring structure to ambiguity and know how to align competing priorities toward a clear outcomeYou are disciplined in tracking adoption, usage, and success criteria to protect renewals and drive expansionYou are calm under pressure and comfortable leading cross‑functional teams without direct authorityYou care deeply about delivering real operational value — not just checking boxes

What We Look For

• 5 to 7 years of experience owning enterprise deployments, implementations, or strategic accountsExperience working in large, regulated, public‑sector, or mission‑critical environmentsProven ability to drive adoption and measurable outcomes beyond initial go‑liveStrong executive presence and stakeholder management skillsComfort managing scope, risk, and complex cross‑functional coordinationTechnical fluency sufficient to partner credibly with IT, Product, and Deployment teamsExperience supporting renewals and identifying expansion opportunitiesExperience in public safety, government, or compliance‑heavy environments is strongly preferred.Ability to travel ~60% of the time - this is required
• Annual Salary + Benefits + Equity (if applicable) + Bonus (if applicable)$125,000—$147,000 USDActual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, certifications or licenses, and specific work location. Information on the benefits offered is here.
• Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.