Major Client Advocate, Midwest

Peregrine Technologies; Madison (WI); Remote; USD 125,000 - 147,000; Full time

Job summary

Peregrine Technologies is seeking a Major Client Advocate to own end-to-end executive-level relationships and drive measurable outcomes for large deployments. The role requires navigating complex cross-functional environments and traveling frequently across WI, MN, ND, MI & IL, with remote work from Wisconsin or neighboring areas.

You will partner with senior agency leaders, translate technical delivery into sustained adoption, and protect renewals while expanding value across regulated

Qualifications

• 5–7 years owning enterprise deployments, implementations, or strategic accounts.
• Experience in large, regulated, public-sector, or mission-critical environments.
• Proven ability to drive adoption and measurable outcomes beyond initial go-live.
• Strong executive presence and stakeholder management skills.
• Comfort managing scope, risk, and complex cross-functional coordination.
• Technical fluency to partner credibly with IT, Product, and Deployment teams.
• Experience supporting renewals and identifying expansion opportunities.
• Experience in public safety, government, or compliance-heavy environments preferred.

Responsibilities

• Own end-to-end client relationships and ensure measurable outcomes.
• Serve as primary partner to senior agency leaders, translating delivery into adoption and value.
• Navigate ambiguity and coordinate across large organizations and stakeholders.

Skills

Enterprise deployments

Public sector experience

Stakeholder management

Executive presence

Cross-functional coordination

Technical fluency

Renewals & expansions

Travel 60%

Job description

Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies, and private-sector institutions address society’s challenges with unprecedented speed and accuracy. Our AI-enabled platform turns siloed and disconnected data into operational intelligence — instantly surfacing mission‑critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people — and we’re amplifying our impact as we expand into the enterprise and internationally.

The Role

For our largest and most strategic deployments, adoption and measurable operational outcomes are your top priority. As a Major Client Advocate, you take end-to-end ownership of complex customer relationships — ensuring Peregrine delivers real, defensible impact at the executive level. You operate as the primary partner to senior agency leaders, translating technical delivery into sustained adoption, expansion, and long-term value. You are comfortable navigating ambiguity, structuring work across large organizations, and driving progress across internal and external stakeholders. This role is critical to protecting and growing Peregrine’s most important accounts. The right candidate is structured, accountable, strategically minded, and deeply committed to owning outcomes — not just activity. Position is based remotely in Wisconsin, Minnesota, or surrounding area with significant travel required across WI, MN, ND, MI & IL.

About You

You thrive in complex environments and enjoy taking full ownership of high-impact customer relationships. You are confident working with command staff, executives, and technical stakeholders alike. You bring structure to ambiguity and know how to align competing priorities toward a clear outcome. You are disciplined in tracking adoption, usage, and success criteria to protect renewals and drive expansion. You are calm under pressure and comfortable leading cross-functional teams without direct authority. You care deeply about delivering real operational value — not just checking boxes.

What We Look For

• 5 to 7 years of experience owning enterprise deployments, implementations, or strategic accounts
• Experience working in large, regulated, public-sector, or mission-critical environments
• Proven ability to drive adoption and measurable outcomes beyond initial go-live
• Strong executive presence and stakeholder management skills
• Comfort managing scope, risk, and complex cross-functional coordination
• Technical fluency sufficient to partner credibly with IT, Product, and Deployment teams
• Experience supporting renewals and identifying expansion opportunities
• Experience in public safety, government, or compliance-heavy environments is strongly preferred.
• Ability to travel ~60% of the time - this is required.

Annual Salary + Benefits + Equity (if applicable) + Bonus (if applicable)

$125,000—$147,000 USD. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, certifications or licenses, and specific work location. Information on the benefits offered is here.

EEO Statement

Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.