Compliance Advocate

Peregrine Technologies; Bismarck (ND); Remote; USD 90,000 - 140,000; Full time

Job summary

Peregrine Technologies is seeking a Client Advocate to own all customer relationships across deployments and serve as the primary interface between customers and our engineering team. You will advocate for customer needs while enabling updates, workflows, and new features on the platform.

You will interpret multiple data sources, including dashboards and metrics, and perform onsite visits to build deep relationships with agency stakeholders.

Qualifications

• 5 to 7 years of experience owning enterprise deployments, implementations, or strategic accounts.
• Comfort managing scope, risk, and complex cross-functional coordination.
• Experience in public safety, government, or compliance-heavy environments is strongly preferred.
• Ability to travel ~60% of the time.

Responsibilities

• Own all customer relationships as the primary interface between customers and our team.
• Represent the voice of the customer to our engineers and support updates, workflows, and features.
• Interpret multiple data sources to ensure users maximize Peregrine’s platform, including dashboards and metrics.
• Conduct onsite visits and build deep relationships with agency stakeholders.
• Drive adoption and measurable operational outcomes at executive level for major deployments.
• Take end-to-end ownership of complex customer relationships to protect and grow strategic accounts.

Skills

Enterprise deployments

Account management

Cross-functional coordination

Public safety experience

Travel readiness

Job description

Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies, and private-sector institutions address society’s challenges with unprecedented speed and accuracy. Our AI-enabled platform turns siloed and disconnected data into operational intelligence — instantly surfacing mission-critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people — and we’re amplifying our impact as we expand into the enterprise and internationally.

We are looking for a Client Advocate to own all customer relationships throughout the contract. You’ll be the primary interface between our customers and our team, representing the voice of the customer to our engineers and supporting the customer with new updates, workflows, and features to the platform. This involves interpreting multiple and complex data sources to ensure all users are working in Peregrine to the best of their ability, including dashboards, metrics, and onsite visits to build deep relationships with all agency stakeholders.For our largest and most strategic deployments, adoption and measurable operational outcomes are your top priority. As a Major Client Advocate, you take end-to-end ownership of complex customer relationships — ensuring Peregrine delivers real, defensible impact at the executive level.

This role is critical to protecting and growing Peregrine’s most important accounts. The right candidate is structured, accountable, strategically minded, and deeply committed to owning outcomes — not just activity.Position

Position is based remotely in Wisconsin, Minnesota, or surrounding area with significant travel required across WI, MN, ND, MI & IL.

You thrive in complex environments and enjoy taking full ownership of high-impact customer relationships

You bring structure to ambiguity and know how to align competing priorities toward a clear outcome

• 5 to 7 years of experience owning enterprise deployments, implementations, or strategic accounts~
• Comfort managing scope, risk, and complex cross-functional coordination~
• Experience in public safety, government, or compliance-heavy environments is strongly preferred.~
• Ability to travel ~60% of the time - this is required

Annual Salary + Benefits + Equity (if applicable) + Bonus (applicable)$

We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.