Major Account Director

CoLab; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Travel to client sites

Exposure to advanced AI-enabled design

Job summary

CoLab in the United States is seeking a Major Account Director to grow existing enterprise customers and drive 7-figure renewals and expansions. You will lead strategic account plans, collaborate with Sales and Customer Success, and articulate CoLab's AI-enabled engineering solutions to large manufacturers.

This role requires deep experience selling to large organizations (10,000+ employees), strong relationship building, and the ability to navigate complex multi-department buying processes.

Qualifications

• Experience managing complex enterprise SaaS accounts.
• Proven ability to create and execute multi-threaded account plans.
• Strong communication and negotiation skills.

Responsibilities

• Build relationships with existing customers and net new strategic accounts.
• Develop and execute robust account strategy to drive revenue growth.
• Serve as a product expert and trusted advisor to customers.
• Identify, qualify and close opportunities within existing accounts.
• Collaborate with Account Executive and Customer Success teams on expansions and renewals.
• Understand customer business and technical needs to achieve outcomes.
• Document activities in Salesforce and manage travel to on-site meetings.

Skills

Enterprise sales

Account planning

Relationship building

Strategic selling

CRM Salesforce

Tools

Salesforce

Job description

At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner.

We build AI for engineers designing cars, medical devices, and jet engines. Products this complex aren't sketched and sent to production. Teams spend months on iterations, reviews, and tests, predicting how every part performs before anything is built. CoLab is where those reviews happen, and we capture the rationale behind every change. Other tools show what changed between versions. Only CoLab knows why. That's how our AI helps manufacturers like Bobcat, Triumph Motorcycles, and GE Appliances make better decisions, eliminate rework cycles, and get to market faster.

In your role as Major Account Director, you will play a critical role in the growth and expansion of existing CoLab customers. You will work with current enterprise customer accounts to achieve business outcomes with industry-relevant solutions. In this role, you build and execute strategies to help land and expand 7-figure accounts. The ideal person for this role is passionate about helping others succeed and cultivating strong relationships.

This position will require occasional travel for on-site team meetings in Newfoundland Canada, at least twice per year (primarily in December and June) in addition to occasional travel to off sites. We recognize that travel can involve personal commitments, and we strive to accommodate individual circumstances, however the expectation is that travel to, and attendance at, the majority of these events is mandatory. Details about travel arrangements and covered expenses will be discussed during the hiring process.

What you’ll do:

• Build relationships with existing customers and net new strategic accounts.
• Build and execute a robust account strategy and plan to help the customer get the most value possible and CoLab to drive significant revenue growth. This includes deep account planning, mapping and multi-threaded selling.
• Serve as an expert to your customers as it relates to CoLab and industry best practices.
• Find, qualify and build opportunities within existing accounts.
• Work in consultation with Account Executive and Customer Success teams enterprise account expansions and renewals.
• Help drive growth among our customers by understanding their business and technical needs in order to achieve their desired outcomes.
• Manage follow-up conversations and document all activities in Salesforce.
• Travel to customer on-site on average 1 week per month.

Who you are:

• Experience managing complex enterprise or major accounts within a SaaS business, or an engineering background paired with strong closing skills.
• Experience working with large enterprise customers for at least 1-2 years (10,000 employees +)
• Ability to understand and analyze use cases and demonstrate highly technical product.
• A strategic thinker with the ability to navigate complex enterprise sales for a product that is new to market.
• Comfortable with complex account planning and account mapping and selling across multiple departments.
• Committed team player with an ownership mindset and no ego.
• Deeply passionate and self-motivated to achieve goals and results.
• Resilient - challenges excited you and you’re not afraid to overcome roadblocks.
• Excellent communication skills and ability to convey your message.
• Excited to work in a fast-moving startup environment with a lot of change.
• Bonus: have worked with manufacturing clients (including but not limited to automotive, medical device and hardware/mechanical consumer products).

CoLab cares deeply about diversity, equity, and inclusion. Answering the below question is completely voluntary and will not impact your job application. If you choose to respond, we are able to address you correctly and you are helping us to build a more diverse and equitable CoLab.