Maitre'D - Peak New York

Tao Group Hospitality

New York (NY)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) Retirement Program with Employer Match

Life and Disability Insurance Plans

Employee Assistance Program

Employee Discounts

Fertility & Family Forming Support and

Pet Insurance

Employee Discounts

TAO Savings Marketplace

Time off and much more!

Job summary

A premier hospitality group in New York is seeking a full-time guest coordinator to manage reservations and seating for a bustling dining environment. This role involves engaging with guests, ensuring cleanliness standards, and coordinating with team members to deliver exceptional service. Ideal candidates will have previous hospitality experience, strong communication skills, and the ability to thrive in a fast-paced setting. Join us for a rewarding career at the intersection of culinary excellence and entertainment.

Qualifications

Previous hospitality experience.
Experience in a high-volume restaurant/nightclub/lounge.
Familiarity with Tao Group Hospitality operations.

Responsibilities

Manage seating and check in guests for the restaurant.
Ensure cleanliness and orderliness of the venue.
Strategically plot reservations and accommodate walk-ins.
Performs opening/closing side-work as directed by management.
Participates in daily pre-service meetings and training sessions.

Skills

Ability to write and verbally communicate

Good positive energy

Ability to lift up to 50 lbs

Strong teamwork abilities

Stamina

Education

Prev hospitality exp.

Maitre’D or Tao Wing exp.

Experience in high-volume venue

Job description

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

Medical, Dental, and Vision Coverage
401(k) Retirement Program with Employer Match
Life and Disability Insurance Plans
Ancillary Insurance Plans
Employee Assistance Program
Fertility & Family Forming Support and Resources
Pet Insurance
Employee Discounts
TAO Savings Marketplace
Time off and much more!

Responsible for checking in and managing the seating of all guests, both reservations and walk-ins. Manages reservation book and accepts walk-in guests to help maximize seating for each shift. Acknowledges and interacts with restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Essential Functions of the Position

Anticipates and accommodates all needs of the guest.
Maintains the general cleanliness and orderliness of the entrance area and entire venue.
Complies with Department of Health and company sanitation standards.
Actively takes and processes reservations.
Assists with incoming calls and answering guest questions.
Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift.
Provide the dining room team with initial table set-up.
Properly sets-up front desk area, performs side-work and other opening/closing procedures as directed by management, including:
Ensures all appropriate menus are printed and ready for service.
Ensures that all menu books are organized with current menus.
Performs opening side-work as prescribed.
Performs closing side-work as prescribed.
Reports all breakage, and damage of equipment or furniture immediately to management.
Attends and participates in daily pre-service meetings.
Participates in any training sessions or departmental meetings.
Learn by listening, observing other team members, and sharing knowledge while leading by example.
Portrays a positive and professional attitude.
Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Works as part of a team and provides help and support to all fellow team members.
Assist and/ or complete additional tasks as assigned.

Training Requirements

Tao Group Hospitality in-venue Maitre’D training

Education / Working Knowledge

Previous hospitality experience.
Previous Maitre’D and/or Tao Group Hospitality Wing experience.
Experience in a high-volume restaurant/nightclub/lounge.

Skills / Physical Demands / Work Environment / Schedule

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Ability to write and verbally communicate
Must have good positive energy throughout the day
Must have ability to print legibly for team members, management, and guests to read
Must be able to kneel, bend, and stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 50 lbs.
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Exposure to cleaning materials
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment
Exposure to hot kitchen elements or cleaning materials
Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

About Us

ABOUT TAO GROUP HOSPITALITY Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors. With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.

Job Info