Maître D' | Part-Time | The Ra Ra Room

Spectra; Phoenix (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

Ein innovatives Unternehmen im Bereich Veranstaltungsmanagement sucht einen leidenschaftlichen Maître D', der die Gäste mit exzellentem Service begrüßt. In dieser Rolle sind Sie der erste Kontaktpunkt und tragen dazu bei, ein unvergessliches Erlebnis zu schaffen. Sie werden für die Koordination der Reservierungen, die Organisation der Sitzpläne und die Schulung des Front-of-House-Teams verantwortlich sein. Wenn Sie eine Leidenschaft für Gastfreundschaft haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie. Werden Sie Teil eines Teams, das sich der Schaffung unvergesslicher Erlebnisse verschrieben hat.

Benefits

401(k) Savings Plan

401(k) matching

Qualifications

• 1-2 Jahre Erfahrung in der Gastronomie, insbesondere in gehobenen Restaurants.
• Erfahrung in der Leitung eines Empfangsteams ist erforderlich.

Responsibilities

• Begrüßen Sie Gäste und gewährleisten Sie einen hohen Gastservice.
• Verwalten und koordinieren Sie Reservierungen mit Software.

Skills

Gastfreundschaft

Kommunikationsfähigkeiten

Reservierungssoftware (z.B. Seven Rooms)

Tools

Reservierungssoftware

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Maître D' serves as the face of the dining room, ensuring guests receive a warm welcome and exceptional service from arrival to departure. This position will assist in overseeing the front-of-house host team, manage reservations and seating arrangements, and coordinate closely with service and kitchen staff to maintain a smooth flow of operations and an outstanding guest experience.

As one of the first points of contact with guests, the ideal candidate must exhibit enthusiasm, desire, and a passion for hospitality excellence.

This role pays an hourly rate of $20.00-$25.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until July 31, 2025.

About the Venue

The RaRa Room is a members-only restaurant created by Mario Carbon, Rich Torrisi, and Jeff Zalaznick. The restaurant pays homage to the essence of the Great Gatsby era. The RARA Room is a speakeasy-style setting reminiscent of early 20th-century New York, where delicious, exceptionally prepared food was served in an elegant and comfortable style without being pretentious.

Responsibilities

• Greet guests warmly and ensure a high level of hospitality from the first point of contact.
• Manage and coordinate reservations using reservation software (e.g., Seven Rooms).
• Organize and supervise the seating plan, ensuring efficient table turnover while honoring guest preferences.
• Maintain communication with kitchen and wait staff to ensure prompt and seamless service.
• Train and supervise hosts/hostesses and front-of-house staff.
• Handle guest complaints and special requests promptly and professionally.
• Monitor dining room atmosphere and cleanliness, ensuring alignment with brand standards.
• Work collaboratively with the management team to implement service strategies and special events.
• Uphold compliance with all health, safety, and sanitation standards.

Qualifications

• 1-2 years of restaurant experience in high-volume and fine dining restaurants.
• At least 1 year experience leading a front door team.
• Previous Maître D' experience is preferred.
• This is a part-time position requiring open availability, particularly for Thursday through Saturday shifts and event-based scheduling.
• Basic computer knowledge with the ability to communicate effectively.

Our Commitment

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and we are committed to amplifying voices from all backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We do not discriminate against employees or applicants based on veteran status, race, color, religion, sex, national origin, age, disability, genetic information, or any other protected class under federal, state, or local law.