Maître D' | Part-Time | The Ra Ra Room

Oak View Group; Phoenix, Louisville (AZ, KY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a passionate Maître D' to elevate the dining experience. This role is pivotal in creating a welcoming atmosphere and ensuring exceptional service from the moment guests arrive. With responsibilities ranging from managing reservations to training front-of-house staff, the ideal candidate will thrive in a fast-paced environment. This part-time position offers flexibility, particularly during peak service days, and includes valuable benefits like a 401(k) savings plan. Join a dynamic team dedicated to hospitality excellence and make a lasting impact on guests' experiences.

Benefits

401(k) Savings Plan

401(k) Matching

Qualifications

• 1-2 years of restaurant experience in high volume and fine dining.
• Experience leading a front door team is essential.

Responsibilities

• Greet guests warmly and manage reservations effectively.
• Supervise seating arrangements and ensure prompt service.

Skills

Hospitality Excellence

Guest Relations

Reservation Management

Team Leadership

Education

High School Diploma

Restaurant Management Certification

Tools

Reservation Software (Seven Rooms)

Job description

Overview

The Maître D' serves as the face of the dining room, ensuring guests receive a warm welcome and exceptional service from arrival to departure. This position will assist in overseeing the front-of-house host team, manage reservations and seating arrangements, and coordinates closely with service and kitchen staff to maintain a smooth flow of operations and outstanding guest experience.

As one of the first points of contact with guests, the ideal candidate must exhibit enthusiasm, desire and all-round passion for hospitality excellence.

This role pays an hourly rate of $20.00-$25.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until July 31, 2025.

Responsibilities

• Greet guests warmly and ensure a high level of hospitality from the first point of contact.
• Manage and coordinate reservations using reservation software (e.g.,Seven Rooms).
• Organize and supervise the seating plan, ensuring efficient table turnover while honoring guest preferences.
• Maintain communication with kitchen and wait staff to ensure prompt and seamless service.
• Train and supervise hosts/hostesses and sometimes front-of-house staff.
• Handle guest complaints and special requests promptly and professionally.
• Monitor dining room atmosphere and cleanliness, ensuring alignment with brand standards.
• Work collaboratively with the management team to implement service strategies and special events.
• Uphold compliance with all health, safety, and sanitation standards.

Qualifications

• 1-2 years of restaurant experience in high volume and fine dining restaurants.
• At least 1 year experience leading a front door team.
• Previous Maitre D experience desired.
• This is a part-time position requiring open availability, particularly for Thursday through Saturday shifts and event-based scheduling.
• Basic computer knowledge with the ability to communicate.