Maitre d' - Part Time

Joe's Stone Crab - Chicago; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Job summary

Joe's Stone Crab - Chicago is hiring a Maître d' responsible for welcoming guests and ensuring they have a memorable dining experience. This role involves greeting guests, managing reservations, and overseeing the dining area.

Successful candidates will demonstrate excellent communication skills, multitask efficiently, and approach guest interactions with a warm demeanor. Join our caring and creative team at one of the most beloved restaurants.

Qualifications

• Ability to effectively communicate in written and spoken direction.
• Available to work a variety of hours, including weekends.
• Ability to stand and walk for an entire shift.

Responsibilities

• Warmly greet and seat guests in the restaurant.
• Ensure guest experience exceeds expectations.
• Manage phone calls, orders, and reservations.

Skills

Guest interaction

Multitasking

Communication

Time management

Problem-solving

Job description

We’re hiring people to join our team as Maître d's !

A Few of Our Maître d' Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

The legendary Joe’s Stone Crab first opened in Miami Beach in 1913. It all began when Joseph Weiss, the “Joe” of Joe’s Stone Crab, and his wife Jennie set up seven or eight tables on the front porch of the house they owned. More than 100 years later, Joe’s has become one of the most beloved and widely recognized restaurants in the world, famous for its Florida Stone Crab, signature sides and key lime pie. In 2000, a partnership was born between the Sawitz/Weiss family and founder of Lettuce Entertain You, Richard Melman. Together they opened Joe’s Seafood, Prime Steak & Stone Crab in Chicago, a sophisticated restaurant featuring a selection of prime steaks, quality seafood and the signature dishes of Joe’s Stone Crab. The restaurant quickly built a reputation as one of the most popular restaurants in Chicago. In 2004, Joe's premiered in Las Vegas at the Forum Shops at Caesars, and in 2014 opened its doors in the heart of Washington DC, just steps from the White House.

Caring. Creative. Careers. Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team. EOE. We participate in E-Verify / Participamos en E-Verify

MAITRE D' JOB DESCRIPTION

Maître d’sareresponsible for the initial warm greeting and seating of guests, answering of telephones, taking reservations and messages, maintaining accurate guest counts and wait times, and saying goodbye to all guests. Oversees dining room and acts as a goodwill ambassador to guests.

Essential Functions

• Warmly greet and seat guests in the restaurant
• Answer telephones, and take orders, messages and reservations
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure that the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges,and respond to guest needs with patience and courtesy
• Perform comp and void procedures on the register if necessary
• Become proficient in and perform Host duties
• Perform Server readings on the register according to standard operating procedure
• Ensure all Server and Busser sidework has been completed according to restaurant specifications
• Understand and respond knowledgeably to questions about the restaurant and menu
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed