Maître D’ — Luxury Fine-Dining Concierge

Black Desert Resort; Ivins (UT); Presencial; USD 22 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401K with company match

Employee dining room

Paid time off

Exclusive resort discounts

Complimentary employee hotel stay

Resumo da oferta

Black Desert Resort in Southern Utah seeks a Maître D’ for Basalt, our signature fine dining venue. You will welcome guests, manage reservations, and coordinate seating to ensure a refined, seamless experience. Your leadership will help maintain an elegant ambiance for VIP guests and special occasions.

You will oversee reservations, VIP arrivals, and special dining touches, while collaborating with service and kitchen teams to deliver exceptional hospitality in a polished setting.

Qualificações

• Experience in a fine dining, luxury hotel, or upscale restaurant setting strongly preferred.
• Exceptional guest service and communication skills, with attention to etiquette and detail.
• Familiarity with reservation platforms such as OpenTable.
• Professional, composed demeanor and a passion for delivering hospitality at the highest level.
• Ability to work evenings, weekends, and holidays based on restaurant hours.

Responsabilidades

• Greet and welcome each guest with a warm, personalized, and professional demeanor.
• Manage the reservation system and walk-in seating, ensuring timely and smooth guest flow.
• Escort guests to their tables and communicate special requests or preferences to the service team.
• Provide a refined and attentive presence throughout the dining experience to support guest satisfaction.
• Assist with coordinating VIP arrivals, special occasions, and personalized dining touches.
• Support pre-arrival communication with guests, including confirmations, special requests, and occasion details.
• Help maintain a professional appearance and contribute to the elegant ambiance.
• Manage Basalt phone calls, confirmations, and reservation updates.
• Collaborate with restaurant and kitchen staff for a polished guest experience.
• Other duties as assigned.

Conhecimentos

Guest service

Communication

Etiquette

Ferramentas

OpenTable

Descrição da oferta de emprego

Black Desert Resort in Southern Utah seeks a Maître D’ for Basalt, our signature fine dining venue. You will welcome guests, manage reservations, and coordinate seating to ensure a refined, seamless experience. Your leadership will help maintain an elegant ambiance for VIP guests and special occasions.

You will oversee reservations, VIP arrivals, and special dining touches, while collaborating with service and kitchen teams to deliver exceptional hospitality in a polished setting.