Maitre D

Four Clovers Hospitality; Village of Sag Harbor (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading hospitality group is seeking an experienced maître d' for its Sag Harbor Tavern. The role emphasizes excellent communication, service flow management, and a passion for hospitality, providing a welcoming experience to guests. Candidates should be versatile, able to manage reservations effectively, and thrive under pressure.

Qualifications

• Experience managing restaurant reservations efficiently.
• A true love of hospitality is required.
• Weekend availability is required.

Responsibilities

• Control the flow and pace of service while remaining friendly.
• Welcome guests warmly and make them feel comfortable.
• Communicate with both front- and back-of-the-house.

Skills

Excellent communication skills

Problem-solving skills

Attention to detail

Ability to stay calm under pressure

Friendly demeanor

Tools

Resy

Job description

Sag Harbor Tavern, Red Hook Tavern's first sister restaurant out East, brings classic American tavern fare to the waterfront village of Sag Harbor, NY. We are bringing the same warmth, atmosphere, and hospitality of our first location to Sag Harbor with a focus on the beautiful seafood caught right off the coast of Long Island.

We are looking for an experienced maître d'. This person will play an integral role on our team, communicating with both front- and back-of-the-house, controlling the flow of service, and setting the tone for the entire guest experience.

If you are passionate about food, beverage, and giving amazing service, we want to hear from you! Please send a resume and cover letter telling us why you would be a good fit at Sag Harbor Tavern. Job description and responsibilities below. We’re looking forward to hearing from you!

Maître d'

Candidates should be knowledgeable, approachable, and comfortable communicating with guests from different backgrounds. A certain level of flexibility and adaptability is appreciated since we operate both inside the dining room and outside on our patio. A true love of hospitality is required.

The maître d' will work closely with our service staff, kitchen crew, Chef, and General Manager.

Requirements:

• Friendly demeanor - you will be the first person guests see when walking into the restaurant. We need a maître d' who will welcome guests warmly and make them feel comfortable.
• Experience with Resy — full knowledge and understanding of how the platform works, with the ability to manage reservations efficiently to maximize covers.
• Excellent communication skills — responsible for communicating open menu counts with the kitchen, and keeping front- and back-of-the-house informed of tight turn times, VIPs, late parties, all-ins, etc.
• Ability to stay calm under pressure — control the flow and pace of service while remaining friendly. Use experience and judgment to adjust seating according to management guidelines, even during busy times.
• Desire to learn more about food, wine, and cocktails.
• Able to complete all opening/closing side work promptly.
• Able to accurately handle debit/credit card transactions.
• Punctuality.
• Problem-solving skills.
• Attention to detail.
• Able to lift 40+ pounds and stand/walk for 8 hours.
• Weekend availability is required.

More details about Sag Harbor Tavern, part of Four Clovers Hospitality, can be found at this link.