Maintenance & Water Care Technician

Epic Hot Tubs; Pineville (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) retirement plan with employer matching

Medical, dental, and vision insurance

Paid vacation, sick leave, and holiday pay

Opportunities for professional development

Job summary

A local hot tub service provider in Pineville is seeking a dependable Maintenance Technician & Water Care Specialist. This role focuses on providing expert water care services, performing facility maintenance, and supporting store operations. The ideal candidate will possess strong customer service skills and be capable of working independently and as part of a team. Competitive salary and benefits included.

Qualifications

• Valid driver’s license with clean driving record.
• Willingness to obtain forklift certification.
• Strong ability to follow procedures and maintain records.

Responsibilities

• Conduct water testing and chemical balancing at client locations.
• Educate clients on proper water care procedures.
• Maintain outdoor areas of the store and clean display hot tubs.
• Assist with light warehousing duties.

Skills

Customer service

Attention to detail

Communication skills

Ability to lift up to 50 pounds

Education

High school diploma or equivalent

Tools

Forklift operation

Job description

Maintenance & Water Care Technician for Hot Tub & Swim Spa Store in North Carolina

Epic Hot Tubs is seeking a dependable and detail-oriented Maintenance Technician & Water Care Specialist to join our team. This position focuses on providing expert water care services for our clients’ hot tubs and swim spas, while also supporting our store operations through facility maintenance, warehousing, and logistics tasks. The ideal candidate will be customer-focused, physically capable, and comfortable working both independently at client sites and as part of our team at our Pineville location.

Key Responsibilities

• Conduct water testing and chemical balancing at client locations for hot tubs and swim spas
• Adjust sanitizer, pH, alkalinity, and other chemical levels to maintain optimal water quality
• Perform drain and refill services for hot tubs and swim spas
• Educate clients on proper water care procedures and chemical usage
• Maintain accurate service records and documentation for client visits
• Clean and maintain outdoor display hot tubs at our showroom
• Maintain outdoor areas of the store, including walkways, display areas, and landscaping
• Operate forklift to unload delivery trucks and move inventory
• Assist with light warehousing duties including receiving, organizing, and stocking products
• Keep service vehicle clean, organized, and properly stocked with supplies
• Provide excellent customer service and represent Epic Hot Tubs professionally

Qualifications

Required

• High school diploma or equivalent
• Valid driver’s license with clean driving record
• Forklift certification or willingness to obtain
• Ability to lift up to 50 pounds regularly and work in various weather conditions
• Comfortable working outdoors in all seasonsI
• Strong attention to detail and ability to follow procedures
• Excellent customer service and communication skills
• Reliable, punctual, and self-motivated

Preferred

• Previous experience with pool, spa, or hot tub water care
• Knowledge of water chemistry and chemical safety
• Experience operating forklifts and warehouse equipment
• Background in grounds maintenance or facility upkeep

401(k) retirement plan with generous employer matching

Medical, dental, and vision insurance with company contribution

Time Off: Paid vacation, sick leave, and holiday pay for work-life balance

Competitive salary and benefits package.

Opportunities for professional development and career advancement.

Supportive work environment with a focus on team growth.