Maintenance Technician - The Preseve at Ballantyne Commons

CWS Apartment Homes; Charlotte (NC); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

50% apartment rental discount for on‑s

20% rental discount for all other

Job summary

CWS Apartment Homes in Charlotte, NC seeks a Maintenance Technician to improve community integrity while delivering outstanding customer service. You’ll work across apartment homes and common areas, ensuring safety standards are met and residents are well supported.

This role requires basic trade knowledge, EPA/HVAC/CPO certifications, a valid driver’s license, and a willingness to travel to properties as needed. You’ll join a team that values reliability and teamwork.

Qualifications

• High school diploma or GED required or preferred.
• Minimum 1 year experience in apartment maintenance or related trade.
• EPA, HVAC I & II, and CPO certifications required.
• Valid driver’s license and automobile insurance required.
• Own basic set of hand tools required.
• Able to read service requests and communicate in English.
• Basic computer skills expected.
• Able to work varying schedules including weekends and emergencies.

Responsibilities

• Prepare make-ready apartments.
• Complete service requests in a timely manner.
• Perform maintenance in common areas.
• Maintain inventory and organize shop areas.
• Participate in preventive maintenance program.
• Participate in resident satisfaction programs.
• Communicate with customers, residents, vendors, and leadership.
• Support safety and risk management programs.

Skills

Customer service

Communication

Safety awareness

HVAC basics

Education

High school diploma or GED

Tools

Basic hand tools

Job description

What’s Your Purpose?

What You Will Do

At CWS, the Maintenance Technician’s primary responsibility is to enhance the integrity of the community, while maintaining exceptional customer service. This role is essential in keeping our community operating smoothly and according to safety standards. Expect a great amount of interaction with customers, residents and guests, therefore maintaining a high level of customer service is imperative to the success of this position.

• CWS Values : You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
• Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.

What Your Day Consists Of

• Prepare make-ready apartments
• Complete service requests
• Perform common area maintenance
• Maintain inventory and shop organization
• Participate in preventative maintenance program
• Participate in resident satisfaction programs
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management and Safety Programs
  

What You Bring To Us

• High school diploma or GED (preferred)
• Minimum 1 year previous experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting and HVAC (preferred)
• Applicable certifications including but not limited to EPA, HVAC I & II, and CPO (required)
• Possess a valid driver’s license and current automobile insurance (required)
• Own basic set of hand tools (required)
• Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
• Basic computer skills
• Able to adhere to set and variable work schedules, including weekends and emergencies as required
• Able to adhere to company policies, procedures, and practices
• Able to establish and maintain effective working relationships
• Able to maintain a professional and ethical atmosphere
• Able to perform work responsibilities at locations other than “home” property
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities
• Able to respond to emergency calls outside of normal business hours

What We Offer

At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees.

We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match.Additionalbenefits include pet insurance, tuitionreimbursement, flexiblespending and health savings account options, and ourFitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases.

You’llenjoy paid time off, company holidays, a floating holiday, and a birthday holiday—because we believe in taking care of our team both at work and at home.

Work Environment :

Work is performed throughout residential apartment communities, including occupied units, vacant apartments, exterior grounds, and maintenance areas. Position regularly involves exposure to varying temperatures, noise, dust, fumes, chemicals, power tools, and moving mechanical equipment.

Physical Requirements:

Requires frequent physical activity including walking, standing, bending, kneeling, crouching, climbing ladders, and working in confined or elevated spaces. Regularly lifts, carries, pushes, or pulls tools, appliances, equipment, and supplies up to 50 pounds. Position involves exposure to varying weather conditions, maintenance equipment, chemicals, and other environmental conditions associated with property maintenance operations.

This job description is not designed to cover orcontaina comprehensive listing of activities, duties or responsibilities that arerequiredofthe employee. The above statements are intended to describe the general nature and level of work being performed.