Maintenance Technician - The Henry, Dearborn, MI

Hotel Equities; Dearborn (MI); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Vacation & Holiday Pay

Employee Assistance Program

Reduced Room Rates

401(k)

Flexible Spending Account

Life Insurance

Parental Leave

Job summary

The Henry, Dearborn, MI is seeking a Maintenance Technician to maintain the hotel’s preventative maintenance and equipment repairs. You will ensure life safety, HVAC, plumbing and electrical systems operate reliably while upholding guest service standards.

You will work with department leaders, supervise external contractors, and promote a safe, clean environment for guests and staff. A high school diploma and hospitality experience are required.

Qualifications

• High school diploma or equivalent is required.
• Experience with major hotel brands' processes and standards.
• Must be able to read and write in English and communicate effectively.

Responsibilities

• Maintain overall operation of preventative maintenance and equipment repairs.
• Ensure guest satisfaction by adhering to guest service standards.
• Operate and maintain hotel systems including life safety, HVAC, plumbing, electrical, and related equipment.
• Log maintenance requests and follow up to ensure timely completion.
• Coordinate with department leaders and supervise external contractors as needed.

Skills

Communication skills

Teamwork

Basic math

Computer literacy

Education

High school diploma

Tools

Accounting software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Maintenance Technician - The Henry, Dearborn, MI

Full Time Dearborn, MI, US

2 days ago Requisition ID: 18949

Salary Range: $21.00 To $23.00 Hourly

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Maintenance Technicianfor The Henry Hotel in Dearborn, MI.

The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet-friendly accommodations, complimentary Wi-Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI.

Benefits of BeingThe HenryAmbassador:

• Team Driven and Values Based Culture
• Vacation & Holiday Pay
• Employee Assistance Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Flexible spending account
• Life insurance
• Parental leave

Hourly rate: $21.00 - $ 23.00

Job Purpose:

The Maintenance Technician is responsible for maintaining the overall operation of the preventative maintenance and equipment repairs.

• Ensure customer satisfaction at all times, modeling and adhering to the Guest Service Standards
• Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests and vendors.
• Ensure proper operations of the hotel’s equipment and systems, to include life safety, telecommunications, key control, HVAC, plumbing, mechanical, electrical, power plant, pool, kitchen equipment, laundry equipment and any other related systems and equipment.
• Ensure maintenance request orders are handled in a prompt and courteous manner including logging and follow up.
• Communicate with department leaders on a regular basis regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost effective proposals for maintaining these systems.
• Supervise any external contractors who may be employed by the hotel to carry out maintenance work.
• Adheres to all work rules, procedures and policies established by the company

Qualifications and Requirements:

• High School diploma /Secondary qualification or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Most tasks are performed in a team environment with the associate acting as a team leader. There is minimal direct supervision.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
• Must have a thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment.
• Must have a thorough knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

The Henry Hotel is an Equal Opportunity employer. The hotel complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. The Henry is committed to a policy of non-discrimination and is dedicated to providing a positive discrimination-free work environment.