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Maintenance Technician - OnSite Affordable Housing
Quality Management Group
Santa Ana (CA)
On-site
USD 50,000 - 60,000
Full time
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Job summary
A leading company seeks a dedicated Maintenance Technician for their affordable housing community. The role involves hands-on maintenance, ensuring safety and cleanliness across properties. The ideal candidate will have a strong work ethic, prior experience, and a commitment to quality service. Join a supportive team focused on resident satisfaction and make an impact in the community.
Benefits
Qualifications
- At least 2 years of experience in property maintenance.
- Valid California Driver License.
- Ability to work nights, weekends, and holidays as needed.
Responsibilities
- Perform general maintenance and custodial duties.
- Identify and repair health and safety risks.
- Respond to after-hours emergency repair needs.
Skills
Education
Tools
Job description
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Job Description
We’re hiring Maintenance Technicians for multiple LIHTC and PSH properties across Santa Ana and Costa Mesa, CA. Onsite units may be available!
About Quality Management Group:
We manage communities and living spaces that residents are proud to call home. We serve and respect all while preserving and enhancing the homes and communities we are entrusted to care for with an eye to the future.
Job Description
We’re hiring Maintenance Technicians for multiple LIHTC and PSH properties across Santa Ana and Costa Mesa, CA. Onsite units may be available!
About Quality Management Group:
We manage communities and living spaces that residents are proud to call home. We serve and respect all while preserving and enhancing the homes and communities we are entrusted to care for with an eye to the future.
Our mission is to empower our employees to serve, to build a place that people love to work, to leverage technology, to grow responsibly, and to maximize owner return and satisfaction. Our values have proven that this is only possible through Trust, Respect, Development, Adaptability, and Sustainability.
What We Offer:
At Quality Management Group, you'll join an organization that prioritizes integrity, innovation, teamwork, and excellence. Our positive, supportive environment promotes professional development and provides comprehensive resources to help you thrive personally and professionally.
- Free Onsite Apartment: Live rent-free onsite for the duration of your employment
- Career Advancement: Expand your professional expertise and growth opportunities within affordable housing management.
- Healthy Work-Life Balance: Generous paid time off and a respectful, supportive team culture.
- Outstanding Benefits: Comprehensive medical, dental, vision, life insurance, 401(k) with employer matching, and an Employee Assistance Program.
- Collaborative Atmosphere: Be part of a team-driven environment focused on solving challenges, efficiency, and ongoing improvement.
Quality Management Group seeks a skilled and dedicated Onsite Maintenance Technician for our affordable housing community in the North Orange County area. In this vital position, you will be responsible for ensuring the safety, cleanliness, and optimal functioning of all community spaces and apartment homes. As the Onsite Maintenance Technician, you will live onsite and play a key role in supporting resident satisfaction, completing timely repairs, and maintaining high standards for property operations.
If you are a reliable, proactive professional with experience in property maintenance, we invite you to join our mission-driven team and help us provide exceptional living environments for our residents!
What You'll Do:
PROPERTY OPERATIONS
- Maintain all areas of the property to ensure a safe, clean, and attractive environment for residents and staff.
- Perform custodial duties including sweeping, mopping, vacuuming, trash removal, and window cleaning in all common areas.
- Identify, document, and repair health and safety risks throughout the property.
- Coordinate and oversee repairs in common areas, including managing third-party vendors as needed.
- Record, track, and complete work orders in Yardi for both common areas and individual units within established timelines.
- Keep the maintenance shop and storage areas clean, organized, and equipment in good condition.
- Assist with scheduling and preparing vacant units for new residents.
- Support the Community Manager in conducting annual apartment inspections.
- Stay informed about current vendor and supplier contracts.
- Respond to after-hours, weekend, and holiday emergency repair needs.
- Perform other property maintenance duties as assigned.
- Participate in all assigned maintenance projects and training sessions.
- Comply with Fair Housing and Harassment Awareness protocols in all tasks and assignments.
- Always maintain a safe and compliant work environment.
- Forecast and maintain inventory of parts and supplies according to company protocols for property repair needs.
- Submit personal time and expenses weekly to the Supervisor.
- Maintain positive relationships with internal departments.
- Hold a valid California Driver’s License.
- Authorized to work in the United States.
- Respond promptly and professionally to resident complaints and requests.
- Foster a community of preservation and pride, maintaining a clean and presentable environment for residents and visitors.
- Represent Quality Management Group by maintaining professional attire and wearing the company-issued uniform.
- Collaborate with the Maintenance Supervisor and Community Manager to maintain positive relationships with residents and external partners.
- Assist with the planning and delivery of resident programs and community initiatives.
- Attend company-sponsored team development events, which may occasionally require overnight travel.
- Support other property locations as needed to ensure operational continuity.
- Flexibility to work nights, weekends, and holidays based on community needs.
- Attend company-sponsored events and training sessions to support professional development and team growth; these may occasionally require overnight travel.
- Provide maintenance support at various community locations as needed.
- Demonstrate flexibility and availability to work some nights, weekends, and holidays based on the operational needs of the community.
- Maintain an organized inventory of company tools and equipment, ensuring all are in good working order for general maintenance and facility upkeep.
- Living onsite is an essential function and condition of this role.
Customer Service & Communication:
- Demonstrated excellence in customer service; flexible, collaborative team player able to interact professionally at all levels. Strong written and verbal communication skills, exercising diplomacy and discretion.
- Strong work ethic with a positive attitude. Displays initiative, personal awareness, integrity, and professionalism at all times. Handles high-stress situations effectively and maintains confidentiality.
- Ability to build positive relationships both within the organization and with external partners while serving as an ambassador for Quality Management Group.
- Outstanding time management, organizational, and project management skills. Able to prioritize, organize, and manage multiple tasks in a fast-paced, deadline-driven, team-oriented environment with attention to detail.
- Genuine interest and understanding of the affordable housing/property management industry and company mission.
- Proficient in reading, writing, and speaking English for effective communication with management, residents, coworkers, and supervisors. Basic math skills required.
- Minor electrical repairs (appliances, fixtures, switches, outlets)
- Minor plumbing (clearing drains, replacing fittings/faucets)
- Replacing tiles, screens, garbage disposals, fixtures, appliances, window blinds, locks
- Minor carpentry (cabinetry repair, doors/windows, sanding/refinishing, fence repair)
- Grounds repairs (sprinklers, valves, timers)
- Minor masonry, concrete, roofing, fencing, and painting
- Safe operation of equipment, machines, and tools per manufacturer specifications
- Knowledge of water/gas meter shutoffs and sewer cleanouts for common areas and units
- Understanding of SDS protocols for workplace safety
- Knowledge of EEO and Fair Housing policies; commitment to diversity, inclusion, and maintaining a harassment-free work environment.
- Minimum high school diploma or equivalent required. At least two years of recent experience in apartment property management or a related maintenance field.
- Valid California Driver License; authorized to work in the United States. Willingness and ability to live onsite as a requirement of employment.
- Ability to work indoors and outdoors in all weather conditions and varying noise levels
- Regular use of hands to grip, handle, and operate hand/power tools
- Frequent movement around the property (offices, units, rooftops, etc.), including up to 7–8 hours of walking per day
- Occasional lifting/moving up to 50 lbs.; ability to climb, balance, stoop, kneel, crouch, and crawl
- Operate computers, office equipment, and handheld devices
- Adequate vision (close, distance, color, peripheral, depth perception, focus) and hearing for communication
Join Quality Management Group in North Orange County, where your skills and passion can genuinely improve communities and transform lives. Apply today to become a vital part of our mission-driven team!
Quality Management Group is an equal opportunity employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
- Seniority levelEntry level
- Employment typeFull-time
- Job functionManagement and Manufacturing
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