Maintenance Technician - Memphis

Redeemers Group, Inc.; Memphis (TN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Company van and travel support

Robust benefits package

Best-in-class training

National mentorship network

Job summary

Redeemers Group is a specialty contractor focused on foundation repair, crawl space encapsulation, waterproofing and concrete leveling. As a Service Technician, you will inspect and repair systems at customers' homes and communicate throughout the job to ensure a remarkable experience.

No prior specific experience is required; comprehensive training and tools will be provided to perform the work safely and effectively, with travel across west TN, east AR and north MS as needed.

Qualifications

• Customer-facing communication skills and ability to engage with homeowners.
• Strong verbal and written communication in English.
• Willingness to learn and follow processes.

Responsibilities

• Inspect, maintain and repair specialty systems at customers' homes.
• Communicate with customers during the job to ensure a remarkable experience.
• Receive training and tools to confidently perform the work.

Skills

Customer service

Communication

Active listening

Coaching

Follow-up

Job description

About this position

Redeemers Group is a specialty contractor looking to redefine the contracting industry. That’s our purpose. We DO specialty repairs such as foundation repair, crawl space encapsulation, waterproofing, and concrete leveling. We change people's lives by improving their homes, making them safe and structurally sound. Our WHY is to create remarkable experiences for both our customers and our employees; redefining what is expected from a contractor. We are a 4-time finalist for the Memphis Business Journal’s best places to work and Commercial Appeal Top Workplaces (2024).

As a Service Technician for Redeemers Group, you’ll go to customers’ homes to safely inspect, maintain and repair high-quality specialty systems and repair products that we have installed . You’ll communicate with the customer throughout the job and ensure they have a remarkable experience. But that’s not all. Y ou’ll also be impacting homeowner’s lives by solving the most serious issues with their home. No specific experience is necessary; we’ll provide you with all the training and tools you need to expertly and confidently do your work.

Here are highlights of what we provide you when you work as a service technician with Redeemers Group:

• Top performers in this role will earn 60k+ per year, 40k of that is hourly wages with commission opportunity
• People-first and safety-focused culture
• Travel accommodations, company van and fuel for work
• Robust benefits package: including insurance plans, 401k and more!
• Paid best-in-class training & access to a national network of like-minded specialists to supply support and mentorship

So you can be successful in the role, here’s what we need from you .

• A valid driver’s license and safe driving record.
• Unrestricted ability to walk, kneel and crawl.
• Ability to fit and work in a crawl space: approximately 18 x 18 clearance
• Ability to travel across west TN, east AR and north MS a few times per month ; all travel is planned out in advance
• Strong listening, coaching and follow-up skills and the ability to speak, read, and write in English.

We are proud to be Tennessee's only Certified Evergreen TM company, and we are confident this creates a unique environment for our people. Learn more about what this means here:

WHAT IS EVERGREEN?

For more information about our company, please visit careers.redeemersgroup.com, EOE, we are a drug-free workplace.

Salary Information