Maintenance Technician II - Engineering

175 Hard Rock Bristol LLC; Massachusetts; On-site; USD 21,000 - 29,000; Full time

Job summary

175 Hard Rock Bristol LLC is seeking a Maintenance Technician to perform preventive and predictive maintenance across HVAC-R, electrical, plumbing, and related systems. The role involves responding to service calls, performing repairs, and documenting work orders in a fast-paced hotel/casino environment.

Ideal candidates hold a High School Diploma or equivalent with at least 3 years of maintenance experience, including electrical and HVAC.

Qualifications

• High School Diploma or equivalent required.
• Minimum 3 years of maintenance experience (plumbing, electrical, HVAC, other repairs).
• Ability to troubleshoot problems and take action.

Responsibilities

• Creates an atmosphere that induces guests to choose Hard Rock Bristol; mentors team for superior guest service.
• Maintains, upkeep and repairs of facility and equipment.
• Responds to maintenance service calls in a timely manner.
• Repairs and maintains electrical, mechanical, and kitchen equipment.
• Performs repairs to plumbing, electrical, HVAC, and carpentry systems.
• Operates Building Automation System temperature controls; monitors generators.
• Performs event setups/teardowns safely and efficiently.
• Documents all work and maintains logs.

Skills

Maintenance experience

Electrical systems

HVAC systems

Plumbing

General facility repairs

Guest service

Education

High School Diploma or equivalent

Tools

Aerial lift operation

Basic hand & power tools

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us.

We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.

Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Position Summary

The incumbent in this position will perform preventive and predictive maintenance and which may include HVAC-R, electronic systems, electrical, air, water and/or equipment. The incumbent is under the direction of the Supervisor; the incumbent also responds to all General Maintenance service calls.

Essential Functions

• Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Responsible for overall maintenance, upkeep and repairs of facility.
• Will climb extension ladders to 20+ feet.
• Responds to maintenance service calls in a timely manner.
• Repairs, replaces and performs preventive maintenance on electrical, mechanical and kitchen equipment.
• Perform skilled maintenance repairs to plumbing, electrical, HVAC, and carpentry equipment and systems.
• Adjust temperature settings on a Building Automation System.
• Understanding of Emergency Generators and their operations.
• Ability to perform functions required during power switching.
• Monitors Emergency Generators and associated equipment.
• Performs event setups and teardowns in a safe, timely manner.
• Installs and makes repairs to doors, furniture, office partitions, flooring and other related items.
• Preps and prepares drywall for painting.
• Paints and stains wall, furniture and other associated items.
• Creates service request for purposes of documenting work performed.
• Completes all work orders assigned in a timely manner.
• Documents all work on a daily basis.
• Maintains technical logs and records all relevant data as appropriate.
• Performs all other duties as assigned and adheres to all Virginia Lottery regulations and Departmental Standard Operating Procedures.

Education and /or Experience Requirements

This knowledge and these abilities are typically acquired through A High School Diploma or equivalent and a minimum of 3 years of maintenance job experience performing general maintenance duties (plumbing, electrical, HVAC and other general facility repairs) or an equivalent combination of education and/or experience. Must also have a working knowledge of all aspects of maintenance, repair and service and the ability to troubleshoot problems and take appropriate action.

Additional Requirements

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
• Drivers of company vehicles must have a valid driver’s license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.

Knowledge Of

• Machines and equipment including but not limited to; basic hand and power tools, spray equipment, etc.
• Safe use of hazardous materials.
• Must know how to operate an aerial lift.
• Certified in two trades and/or 3-5 years of experience.

Ability To

• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Operate trucks and light motorized equipment.
• Follow oral and written directions.
• Must have exceptional guest service skills.
• Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Pay Range

Pay Range: $15 - $21/Hourly

Company Culture

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007 - the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!