Maintenance Technician II

Drury Hotels Company, LLC; Pigeon Forge (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Free room nights

Paid time off

Health benefits

401(k)

Career growth opportunities

Job summary

Drury Plaza Hotel - 140 Jake Thomas Road, Pigeon Forge, Tennessee 37863 is hiring a Maintenance Technician I to uphold a safe, well-maintained property and grounds. The role includes repairing plumbing, electrical, refrigeration, kitchen equipment and HVAC, plus light carpentry and coating work.

You will ensure safe operations, keep records, train junior team members, and collaborate with management to meet department needs while contributing to a welcoming guest experience.

Qualifications

• Advanced maintenance knowledge and skills.
• Ability to dismantle equipment to repair or replace components.
• Knowledge of pool maintenance including water chemistry & testing.

Responsibilities

• Maintain safe, smooth-running hotel property and grounds.
• Complete repairs and preventative maintenance on plumbing, electrical, refrigeration, kitchen equipment and HVAC.
• Perform light carpentry, painting, vinyl and drywall repair.
• Implement and monitor safety programs compliant with regulations.
• Keep detailed records and reports.
• Provide ongoing training to Maintenance Tech I team members.
• Collaborate with management to recruit for department needs.
• Contribute to guest experience with courteous, friendly service.

Skills

Maintenance knowledge

Electrical repair

Plumbing

HVAC systems

Preventative maintenance

Troubleshooting

English proficiency

Team collaboration

Job description

Property Location: Drury Plaza Hotel - 140 Jake Thomas Road , Pigeon Forge, Tennessee 37863

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

• Incentives – Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth – Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being – Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement – Company-matched 401(k)
• Award-winning – Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do:

• Maintain safe and smooth-running physical hotel property and grounds.
• Complete repairs and preventative maintenance on a variety of systems such as plumbing, electrical, refrigeration, kitchen equipment and HVAC.
• Perform light carpentry, painting, vinyl and drywall repair.
• Implement and monitor programs to ensure a safe facility and work environment in compliance with all appropriate regulations: ergonomic, emergency response and injury prevention.
• Keep detailed records and reports.
• Provide ongoing training to Maintenance Tech I team members.
• Collaborate with management to recruit for department needs.
• Contribute to an exceptional guest experience by providing courteous and friendly guest service.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek self-motivated, organized team members with the ability to demonstrate or be trained to be able to perform the following:

• Advanced maintenance knowledge and skills, with ability to handle all aspects of hotel maintenance
• Ability to complete partial or full dismantling of equipment to repair or replace defective components and restore functionality
• Knowledge of water chemistry, water testing, filtration, and mechanical operations for pool maintenance
• Experience in implementing and monitoring preventative maintenance programs to ensure a safe and well-maintained hotel
• Knowledge of building maintenance, including minor electrical repair and plumbing
• Ability to speak, write and receive direction (written and verbal direction) in English
• Ability to troubleshoot and repair machinery faults using appropriate testing methods
• Flexibility to be available for emergency repair

Rise. Shine. Work Happy. Hiring Immediately! At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

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