Maintenance Technician I at Forest Glen

NHE, Inc (N&H Enterprises); Clinton (SC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

HDHP Health Insurance Plan

401k Retirement plan

Up to 130 hours of PTO

Job summary

NHE, Inc (N&H Enterprises) is seeking a Maintenance Technician I for their Forest Glen community in Clinton, SC. This role involves general maintenance repairs, preventive maintenance, and supervision of maintenance staff.

The ideal candidate should have prior apartment maintenance experience, solid HVAC troubleshooting skills, and the ability to handle multiple tasks under pressure. Full-time employees are eligible for benefits including health insurance and paid time off.

Qualifications

• Minimum of 3 years general maintenance experience.
• Must have a valid driver’s license.
• Ability to troubleshoot HVAC equipment and plumbing systems.

Responsibilities

• Perform maintenance activities for the apartment community.
• Complete daily maintenance assignments.
• Prepare vacant apartments for move-in.

Skills

HVAC troubleshooting

Electrical repairs

Plumbing systems

Interpersonal skills

Problem-solving

Detail-oriented

Education

High School Diploma or equivalent

Certifications in Plumbing, HVAC

Tools

Hand tools

Pressure Washer

Volt meter

Steam clean/shampoo machine

Job description

Overview

Maintenance Technician I — Location: Forest Glen, Clinton, SC

The Maintenance Technician I is responsible for general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for maintaining an adequate inventory of supplies for repairs and monitoring the monthly maintenance budget. This position may offer promotion to Maintenance Technician II. The Maintenance Technician I must be flexible and able to work varied schedules, including weekends, on-call and some holidays as required.

Responsibilities

• Under direction of the Community Manager/Maintenance Supervisor, perform maintenance activities for the apartment community along with other maintenance staff.
• Work with the Maintenance Supervisor and Community Manager (e.g., walk apartments, move-in/move-out reports).
• Report apartments that are ready to show to the Community Manager/Maintenance Supervisor.
• Complete weekly/daily maintenance assignments in tandem with Community Manager and maintenance supervisor.
• Assist in maintaining exterior grounds and curb appeal.
• Perform maintenance repairs related to electrical, plumbing, HVAC, pools, appliances, drywall.
• Identify, correct and report hazardous community conditions.
• Coordinate and respond to resident/management requests and service requests for occupied apartments.
• Determine with Community Manager/Maintenance Supervisor which requests or emergencies are top priority.
• Prepare vacant apartments for move-in and walk all vacant units to determine make-ready needs; coordinate effort with Community Manager/Maintenance Supervisor.
• Ensure all trash from apartments is cleaned out before, during and after make-ready activity.
• Walk property daily to identify needed maintenance and liability hazards and report to Community Manager.
• Perform preventive maintenance on equipment and apartments per NHE’s schedule.
• Work with Community Manager/Maintenance Supervisor to determine supplies and equipment needs; obtain approval before placing orders.
• Attendance is an essential job function.
• May be requested to assist in other communities and respond to hazardous weather conditions, fires, floods, freezes, etc.
• Attend and participate in industry and NHE’s training programs as required.
• Responsible for vendor monitoring and quality control; perform tasks of subordinate associates as needed.
• Perform any other duties as assigned by supervisor/manager.
• This job description may be updated or modified at any time by NHE management.

Knowledge, Skills and Abilities

• Specific Skills/Equipment
  • Computer
  • Propane torch (Plumbing)
  • Steam clean/shampoo machine
  • Key machine
  • Sewer machine
  • Sink machine
  • Leak detector
  • Pressure Washer
  • Volt meter
  • Manifold gauges
  • Paint Sprayer
  • Air conditioners
  • Appliances
  • Water heaters
  • Welding torches (A/C)
  • Hand tools
• Must be able to perform all facets of apartment make-ready.
• On a regular basis must use independent judgment to determine actions, priorities, emergencies, etc.
• Must be able to handle moderate to high levels of stress due to deadlines, reprioritizing activities and supervising employees.
• Interacts regularly with residents, vendors, contractors, supervisors, employees and coworkers; must have excellent interpersonal skills.

• Ability to handle multiple tasks and prioritize duties
• Attention to detail
• Ability to work with little direction maintaining confidentiality and professionalism
• Be a team player with an excellent work ethic

Qualifications

• Prior apartment maintenance experience is preferred but not required.
• Must be able to troubleshoot HVAC equipment, plumbing systems, electronic systems, major appliances, pool and spa equipment and other community systems (gates, phone jacks, irrigation, etc.).

• Must have a valid driver’s license and means of immediate transportation to provide service calls.

Advancement

• Demonstrated knowledge of HVAC troubleshooting, replacement and repair.
• Ability to perform advanced troubleshooting on all property systems (HVAC, water heaters, electrical, appliances).
• Must possess EPA certification Type 1 and 2 minimum.
• Minimum of 6 months as a Maintenance Technician I.
• Good attendance record
• No written or verbal warnings

Educational and/or Experience

• High School Diploma or equivalent required; some college or trade school preferred.
• Position requires a minimum of 3 years general maintenance experience and/or at least 1 year multi-family, industrial or institutional service request experience.
• Certifications in Plumbing, HVAC (basic and advanced), journeyman license, and first aid preferred. Must have city/state required certifications/permits to perform job responsibilities (e.g., pool operations, electrical, plumbing, HVAC).
• Painting experience

Language/Mathematical/Reasoning Ability

Ability to generate reports and business correspondence; read English at an intermediate level; read diagrams, meters, instructions; write reports; perform basic arithmetic; and follow written and verbal instructions.

Physical Demands

• Regularly required to use hands; talk or hear; stand, walk, bend, crouch, push/pull, lift/move heavy materials and equipment (up to 50 pounds or more); climb ladders/stairs; walk on rooftops; manual dexterity for operating small equipment.
• Normal hearing and vision; color vision and depth perception; ability to adjust focus for operation and repair of machines, wiring, and equipment.
• Ability to wear safety equipment (back belts, goggles, masks, gloves).
• Outdoor exposure (heat, cold, damp, rain) and exposure to hazards (chemicals, electrical, machinery, tools, lifting).
• Occasional after-hours service calls as per community guidelines.

Working Conditions and Environment

Primarily indoors/outdoors at NHE, Inc. on-site property; highly mobile environment; moderate noise level.

Policies and Procedures

The employee must be knowledgeable about the company's policies and procedures as described in the Employee Handbook.

Benefits

All full-time employees are eligible for benefits, including:

• HDHP Health Insurance Plan
• PPO Health Insurance Plan
• Vision Insurance
• Dental Insurance
• Short-Term Disability
• Long-Term Disability
• Group Life Insurance
• Health Savings Account (HDHP)
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401k Retirement plan
• 12 Paid Holidays (including Birthday Holiday)
• Up to 130 hours of PTO

About NHE, Inc.

As a diverse real estate management company, we value professionalism, caring service and relationships in providing quality services to residents and property owners. We work to provide superior service by leveraging our experience, dedicated employees and investments in technology, training and certification.

Based in Greenville, South Carolina, NHE is a leader in homeowner association management, multi-family and apartment management solutions, and advises owners and operators on best-practice operations.

EOE