Apartment Maintenance Technician I

Boyd Homes; Richmond (VA); On-site; USD 24,796 - 28,929; Full time

Job summary

The Boyd Companies, Inc. (formerly Boyd Homes) is seeking a Maintenance Technician I for our Richmond, VA community.

The role focuses on routine and preventive maintenance, preparing vacant apartments, and delivering strong resident service to ensure a safe, clean, and well-maintained property. You will report to the Maintenance Supervisor and participate in an on-call rotation, performing repairs to plumbing, electrical, HVAC, carpentry, and general building systems.

Qualifications

• Valid driver's license is required.
• Ability to safely operate hand and power tools, and maintenance equipment.
• Strong problem-solving skills and willingness to learn.
• Ability to prioritize multiple tasks while maintaining quality workmanship.
• Excellent customer service and communication skills.
• Ability to work both independently and as part of a team.

Responsibilities

• Participate in emergency on-call rotation and respond to after-hours maintenance emergencies as required.
• Follow company safety policies and OSHA standards in all tasks.
• Complete service requests promptly, aiming to close work orders within 24 hours when possible.
• Perform preventive maintenance inspections to identify repairs and safety hazards.
• Repair and maintain building systems, appliances, fixtures, plumbing, electrical, HVAC, doors, windows, and related components.
• Prepare vacant apartment homes for occupancy per quality standards.
• Maintain cleanliness and organization of maintenance shop, storage areas, and tools.
• Assist with grounds and common areas upkeep and seasonal property needs.
• Provide courteous, professional customer service to residents, vendors, coworkers, and visitors.
• Report safety concerns or property issues promptly to management.
• Perform additional duties and special projects as assigned.

Skills

Valid driver's license

Hand tools usage

Problem solving

Multitasking

Customer service

Communication skills

Teamwork

Tools

Appfolio

Job description

Job DetailsJob Location: Richmond, VA - VASalary Range: $18.00 - $21.00 HourlyMaintenance Technician I

Towns at Swift Creek

Boyd Homes is now The Boyd Companies, Inc. (Boyd) - and we are now officially a 100% employee-owned property management and development company serving Virginia, North Carolina, and Florida. For more than 40 years, Boyd has been committed to building high-quality communities while maintaining a culture of integrity, collaboration, and long-term value.

As an employee-owned company, every team member plays a direct role in our success. We are looking for professionals who take pride in their work and want to contribute to building exceptional residential communities.

Position Summary

The Maintenance Technician is responsible for the overall maintenance, repair, and physical appearance of the apartment community. This position performs routine and preventative maintenance, responds to service requests, prepares vacant apartments for new residents, and helps ensure the community remains safe, clean, and well-maintained. The Maintenance Technician reports directly to the Maintenance Supervisor and plays an important role in delivering exceptional customer service to our residents.

Key Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Participate in the emergency on-call rotation and respond to after-hours maintenance emergencies as required.
• Perform all assigned duties while following company safety policies and OSHA standards.
• Complete maintenance service requests in a timely and professional manner, with a goal of completing work orders within 24 hours whenever possible.
• Perform preventative maintenance inspections throughout the community to identify repair needs and potential safety hazards.
• Repair and maintain building systems, appliances, fixtures, plumbing, electrical components, HVAC systems, doors, windows, flooring, and other property features within the scope of training and certification.
• Prepare vacant apartment homes for occupancy in accordance with company quality standards.
• Maintain the cleanliness, organization, and safety of the maintenance shop, storage areas, equipment, and tools.
• Assist with maintaining the overall appearance of the grounds and common areas.
• Assist with seasonal property needs, including storm preparation, snow removal, and other weather-related responsibilities.
• Provide courteous, professional, and respectful customer service to residents, vendors, coworkers, and visitors.
• Report safety concerns, property damage, or unusual conditions promptly to management.
• Perform additional duties and special projects as assigned.

Qualifications

Required

• Valid driver's license with an acceptable driving record.
• Ability to safely operate hand tools, power tools, and maintenance equipment.
• Problem-solving skills, strong work ethics and willingness to learn.
• Ability to prioritize multiple tasks while maintaining quality workmanship.
• Excellent customer service and communication skills.
• Ability to follow instructions and work as part of a team or work independently.

Helpful qualifications to have

• Certified Pool Operator (CPO) certification.
• EPA/HVAC Certification
• Experience in multifamily housing maintenance, construction or related experience.
• Working knowledge of plumbing, electrical, HVAC, carpentry, drywall, painting, and appliance repair.
• Experience with navigating Appfolio, or similar Property Management Software.