Apartment Maintenance Technician I

Boyd Homes; Hampton (VA); On-site; USD 17,908 - 28,929; Full time

Benefits offered by this job

Health Coverage

PTO: 15 Days Paid Time Off

Holidays: 9 Paid Holidays + Flex

Summer Fridays

Volunteer Day

CE/Continuing Education reimbursement

401K - company matched up to 4%

Employee Stock Ownership Program

Job summary

The Boyd Companies, Inc. is seeking a Maintenance Technician I to perform basic maintenance, repairs, and preventative tasks across the apartment community in Hampton, VA.

This entry‑level role works under the direction of senior staff and the Property Manager, delivering excellent service to residents while keeping properties in top condition. Responsibilities include completing work orders within 24 hours when possible, handling plumbing, electrical, HVAC, and carpentry tasks, rotating on‑call

Qualifications

• Valid driver's license is required.
• Ability to safely operate hand and power tools.
• Problem-solving skills and willingness to learn.
• Ability to prioritize multiple tasks while maintaining quality workmanship.
• Excellent customer service and communication skills.

Responsibilities

• Complete maintenance service requests promptly, aiming for 24 hours.
• Perform repairs in plumbing, electrical, HVAC, appliances, carpentry, and painting.
• Participate in after-hours emergency on-call rotation as needed.
• Ensure compliance with safety standards, OSHA, and local codes.
• Assist with preparing vacant apartments for occupancy and ongoing upkeep.
• Maintain cleanliness and organization of maintenance shop and tools.
• Support seasonal property needs and weather-related tasks, including weekends.

Skills

Problem-solving

Excellent customer service

Strong work ethic

Team player

Willingness to learn

Tools

Hand tools

Power tools

Appfolio

Job description

Job Details

Job Location: Hampton, VA - VA
Salary Range: $18.00 - $21.00 HourlyMaintenance Technician I

Compensation Range: $18.00-$21.00 per hour
Reports to: Maintenance Supervisor
Employment Status: Full-time, Non-exempt.
Regular Hours: Monday – Friday, 8:00 AM – 5:00 PM. Rotating on-call shifts as required, Seasonal property needs may require weekends.

Boyd Homes is now The Boyd Companies, Inc. (Boyd) - and we are now officially a 100% employee-owned property management and development company serving Virginia, North Carolina, and Florida. For more than 40 years, Boyd has been committed to building high-quality communities while maintaining a culture of integrity, collaboration, and long-term value.

As an employee-owned company, every team member plays a direct role in our success. We are looking for professionals who take pride in their work and want to contribute to building exceptional residential communities.

Position Summary

The Maintenance Technician I performs basic maintenance, repair, and preventative maintenance tasks throughout the apartment community. This entry-level position works under the direction of senior maintenance staff along with the Property Manager and is responsible for providing excellent service to residents while maintaining the property's physical condition and curb appeal.

Key Responsibilities

• Complete maintenance service requests in a timely and professional manner, with a goal of completing work orders within 24 hours, whenever possible.
• Perform basic repairs related to plumbing, electrical, HVAC, appliances, carpentry, and painting.
• Participate in the emergency on-call rotation and respond to after-hours maintenance emergencies as required.
• Ensure compliance with company safety standards, OSHA regulations, local codes and Fair Housing laws.
• Perform preventative maintenance tasks throughout the community while identifying repair needs and potential safety hazards, and assist with inspections of buildings, equipment and amenities.
• Participate in preparing vacant apartment homes for occupancy in accordance with company quality standards.
• Maintain the cleanliness, organization, and safety of the maintenance shop, storage areas, equipment, and tools, to include inventory of supplies.
• Assists with maintaining community grounds, common areas and pool maintenance.
• Assist with seasonal property needs, including storm preparation, snow removal, and other weather-related responsibilities that may include weekends or after hours if needed.
• Provide courteous, professional, and respectful customer service to residents, vendors, coworkers, and visitors.
• Report safety concerns, property damage, or unusual conditions promptly to management.
• Provide excellent customer service when interacting with Residents, Vendors and Prospects.
• Perform additional duties and special projects as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements & Work Environment

• This position requires frequent physical activity, including:
• Standing and walking for extended periods.
• Frequent lifting up to 50 pounds.
• Bending, kneeling, crouching, climbing ladders and stairs, and working on rooftops.
• Lifting, carrying, pushing, and pulling heavy materials, equipment, and appliances.
• Operating hand tools, power tools, and small motorized equipment.
• Wearing required personal protective equipment, including safety glasses, gloves, masks, and other safety gear.

This position regularly works outdoors and is exposed to varying weather conditions, including heat, cold, rain, humidity, and snow. Employees may also be exposed to chemicals, electrical systems, machinery, tools, and moderate noise levels while performing maintenance duties. Safe work practices and proper use of personal protective equipment are required at all times.

What We Offer

As part of The Boyd Companies, Inc., a 100% employee-owned company, team members benefit from being part of an organization where every employee has a stake in the company’s future.

We offer a competitive compensation and benefits package, opportunities for professional growth, and the chance to contribute to building high-quality communities throughout the region.

Benefits & Perks

• Health Coverage: Comprehensive Medical & Dental plans with the majority of the premium covered to keep your costs low, plus Vision coverage.
• PTO: 15 Days Paid Time Off annually, accrual starting from hire date.
• Holidays: 9 Paid Holidays plus 1 Flex Holiday
• Summer Fridays: Alternating Fridays off, for a total of 64 hours (Memorial Day through Labor Day)
• Volunteer Day: 1 Volunteer Day
• Continuing Education: Certifications, Continuing Education and Advanced Degrees can qualify for reimbursement
• Retirement Savings: 401K - 100% company matched up to 4%.
• Additional Perks: Pet Insurance Discounts, 20% Rental Discount, Health Savings Account (HSA), and Health Reimbursement Arrangement (HRA).
• On-Call Bonus: A bonus of $100.00 per week of on-call participation, with an additional $100.00 if you are on-call during one of the company-defined major holidays.
• Employee Stock Ownership Program: Employees accumulate the value of shares annually and are paid out the value of the shares that are held in trust for their benefit.

The Boyd Companies, Inc. is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other status protected by applicable law.

This job description is intended to outline the primary responsibilities and qualifications for this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties may evolve as business needs change.

Qualifications

Required

• Valid driver's license with an acceptable driving record.
• Ability to safely operate hand tools, power tools, and maintenance equipment.
• Problem-solving skills, strong work ethics and willingness to learn.
• Ability to prioritize multiple tasks while maintaining quality workmanship.
• Excellent customer service and communication skills.
• Ability to follow instructions and work as part of a team or work independently.

Helpful qualifications to have

• Certified Pool Operator (CPO) certification.
• EPA/HVAC Certification
• Experience in multifamily housing maintenance, construction or related experience.
• Working knowledge of plumbing, electrical, HVAC, carpentry, drywall, painting, and appliance repair.
• Experience with navigating Appfolio, or similar Property Management Software.