Maintenance Technician Assistant

Rockford; Grand Rapids (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) plan with company match

Comprehensive healthcare coverage

Paid time off

Flexible work schedules

Tuition reimbursement

Wellness programs

Volunteer time off

Job summary

Rockford is seeking a Maintenance Technician Assistant in Grand Rapids, MI to handle minor repairs, inventory, and unit turns under the Maintenance Manager. The role ensures smooth operation of buildings and tenant satisfaction.

Candidates should have a high school diploma, be at least 18, and demonstrate organization, communication, safety knowledge, and a valid driver’s license. Some travel within downtown Grand Rapids is possible.

Qualifications

• High school diploma or equivalent.
• Excellent organization in a fast-paced environment.
• Strong verbal communication with tenants.
• Knowledge of safety procedures.
• Strong prioritization and problem-solving.
• Basic computer knowledge and ability to learn.
• Valid driver’s license.

Responsibilities

• Perform minor repairs of building interiors and exteriors.
• Maintain inventory of supplies.
• Assist with apartment unit turns.
• Support Maintenance Manager on building issues.
• Provide excellent customer service to tenants and ensure smooth operations.

Skills

Organizational skills

Effective communication

Time management

Problem solving

Basic computer skills

Driver's license

Education

High school diploma

Minimum age 18

Tools

Yardi software

Work Order systems

Job description

Position Classification: Full-time Regular

Office Location: 601 First Street NW, Grand Rapids, MI 49504

Work Location: Varies. Day travel limited to downtown Grand Rapids, MI

About This Opportunity

As a Maintenance Technician Assistant, you will focus on a wide range of maintenance tasks including minor repairs of the buildings interior and exterior, maintaining inventory of supplies, assist with apartment unit turns and work alongside the Maintenance Manager on other building issues as they arise. The goal of this role is to maintain the buildings and common areas and supporting the team of Facility Technicians on miscellaneous tasks as they arise. To be successful at this role, time management is essential and you will need to manage various tasks on daily basis, provide great customer service to property tenants and ensure general operations of the buildings run smoothly. This position reports directly to the Maintenance Manager.

Requirements

• Have a high school diploma and be at least 18 years of age
• Have the ability to stay organized in a fast-paced environment
• The ability to communicate effectively with tenants and other team members
• Knowledge in procedures and safety measures in areas of specialties used
• Exceptional problem solving skills and the ability to prioritize
• Basic computer knowledge and capability to learn.
• Have a valid Driver's License

Preferred Skills And Experience

• Experience in facility maintenance
• Familiarity with commonly-used concepts, practices, and procedures within the facility maintenance field
• Experience with coordinating and supervising vendors
• Web-based Work Order and/or Yardi experience
• Having First Aid and CPR certifications

Benefits

At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs. Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford means more than just a job. It's an opportunity to shape your career while helping to build stronger communities.

Who We Are

For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value - always committed to craftsmanship, quality and service.

Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.

Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We're deeply invested in our people, our communities and the continued success of every project we touch - driven by a clear purpose: to Build a Better World.

Environmental Factors and Working Conditions

The work environment for this position is a mix of a typical office environment, and visits to properties. Visits to properties may involve travel. The physical demands may require frequent lifting of 50 lbs, bending, stooping, kneeling, and climbing. The individual may also be subject to hazards commonly associated with construction including high temperatures, humidity, cold temperatures, and climbing stairs and ladders. Other examples of physical hazards include noise, proximity to moving vehicles, atmospheric conditions, close quarters, uneven surfaces, and elevated surfaces. The individual may also be subject to outside environmental conditions (weather) where protection may not be available. Use of mobile equipment and power tools will be frequent. Personal Protective Equipment (PPE) including proper footwear, hard hat, safety glasses, hearing protection, high visibility vest and/or other special clothing shall be worn when required.

Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.