Maintenance Technician - Appliances

OpenKrill; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Openkrill is seeking an Experienced Appliance Technician to join our service team full‑time. You will diagnose, repair, and maintain a wide range of household appliances while delivering excellent customer service.

Work is field‑based and independent, using your technical expertise to troubleshoot issues quickly and provide high‑quality results. This is a remote position, but you must reside in the Flint area and travel to the office several times per week.

Qualifications

• Proven hands-on experience diagnosing and repairing household appliances.
• Strong understanding of electrical, HVAC, and mechanical repair techniques.
• Ability to read schematics and technical documentation.

Responsibilities

• Diagnose, repair, and maintain major household appliances.
• Conduct routine maintenance and system checks.
• Operate company van and transport tools to job sites.
• Document service calls and parts used with accuracy.
• Collaborate with team to improve service efficiency and customer satisfaction.

Skills

Electrical basics

HVAC fundamentals

Schematics reading

Diagnostics tools

Customer service

Valid driver’s license

Field work

Tools

Multimeters

Diagnostic equipment

Job description

Appliance Technician - Full-Time

Job Overview

We are seeking an Experienced Appliance Technician to join our growing service team. This role is ideal for a skilled, self‑motivated professional who can diagnose, repair, and maintain a wide range of household appliances while delivering exceptional customer service. You will work independently in the field, using your technical expertise to troubleshoot issues efficiently and ensure every customer receives reliable, high‑quality service.

Dependability is essential. You must be reliable and punctual to support our customers and team-please apply only if you can be counted on every day.

This is a remote position, but you must reside in the Flint area and be able to travel to the office multiple times a week.

Key Responsibilities

Technical & Field Work

• -Diagnose and repair electrical, mechanical, and performance issues in major household appliances.
• -Perform routine maintenance, inspections, and system checks to ensure optimal appliance operation.
• -Operate and maintain a company-provided work van, transporting tools, equipment, and parts to job sites.
• -Read, interpret, and apply information from schematics, wiring diagrams, and technical manuals.
• -Stay current on appliance technologies, repair techniques, and industry best practices.

Customer Service & Communication

• -Communicate clearly and professionally with customers regarding repair needs, service options, and maintenance recommendations.
• -Provide honest, accurate assessments and ensure customers understand the work being performed.
• -Maintain a positive, respectful demeanor in all customer interactions.

Documentation & Team Collaboration

• -Record all service calls, diagnostics, repairs, and parts used with accuracy and attention to detail.
• -Work with team members and management to improve service efficiency and customer satisfaction.
• -Follow company procedures, safety guidelines, and quality standards at all times.

Qualifications

• -Proven experience in appliance repair or a closely related technical field (preferred).
• -Strong understanding of electrical systems, HVAC fundamentals, and mechanical repair techniques.
• -Ability to read and interpret schematics, wiring diagrams, and technical documentation.
• -Excellent problem‑solving skills with strong attention to detail.
• -Strong customer service and communication abilities.
• -Must possess a valid driver's license and maintain reliable transportation for fieldwork.

Experience Requirements

• -Prior hands-on experience diagnosing and repairing household appliances.
• -Experience working independently in the field is highly desirable.
• -Comfort using diagnostic tools, meters, and repair equipment.