At National Church Residences, we believe every senior should lead a vibrant, healthy, and independent life. Since 1961, our mission has been to provide quality housing that meets the diverse and evolving needs of seniors.
With over 340 communities across 25 states, we are the nation's largest not-for-profit provider of affordable senior housing and the leading employer of service coordinators. In addition to residential senior communities, we offer home and community-based services and permanent supportive housing for formerly homeless and disabled individuals.
Purpose
As a Maintenance Technician on site at our property, you are responsibility for general building maintenance including preventative maintenance, minor repairs and completion of work orders. You supervise and assist outside service personnel and vendors as needed, report major repair and maintenance needs to supervisor and respond to on-call emergencies in the off hours.
Essential Functions
Assumes responsibility for assigned facility maintenance functions.
- Conducts general maintenance of resident units and common areas including carpentry, painting and other general repairs.
- Prepares vacant units for move-in, including, but not limited to, painting, cleaning and carpet cleaning.
- Performs and arranges scheduled preventative maintenance and cleaning. Completes inspections and tests and maintains logs and records reflecting results.
- Performs maintenance on all security systems, fire alarms, and door locks.
- Adheres to schedule and takes assigned on call duties as directed.
- Provides assistance and direction on outside service and repair work.
- Performs landscaping duties (lawn mowing, hedge trimming, bed maintenance) as needed.
- Maintains grounds, parking lots, and driveways, including keeping walkways and parking lots free of snow and ice.
- Cleans common areas of property. Duties include emptying trash, dusting and vacuuming; polishing/cleaning furniture, cleaning fixtures, window ledges, mopping floor areas.
- Cleans and deodorizes bathrooms. Replaces toilet paper and paper towels.
- Removes trash from common areas. Maintains dumpster area.
Assumes responsibility for maintaining related maintenance records.
- Tracks and records preventative maintenance procedures.
- Completes work orders and inspections appropriately per policy and procedure.
- Reviews all Material Data Safety Sheets and follows instructions regarding use, disposal of or spills.
Assumes responsibility for establishing and maintaining effective communication, coordination, and working relationships with residents, co-workers, community leaders, owners, management, vendors, and service providers.
- Keeps management informed of area activities and any significant problems or maintenance concerns.
- Attends and participates in meetings as required. Completes required records and reports.
- Assists vendors and service providers as needed.
- With respect to Resident Rights, ensures all residents and staff are treated with respect and dignity. Reports all complaints made by residents and/or families to the appropriate supervisors. Reports all allegations of abuse, misappropriation of funds/property and/or any other corporate compliance items drug free workplace, safe work practices, all federal, state and local regulations and laws immediately.
Assumes responsibility for related duties as required or assigned.
- Manages relationships, both internally and externally exercising appropriate communication and interpersonal skills.
- Must be knowledgeable and adhere to fair housing laws.
- Completes assigned training in a timely manner.
Expectations
- Ensures resident units are in good repair, and well maintained
- Ensures that vacant units are readied for move-in in a timely manner.
- Ensures Common areas are in good repair, well maintained and that both Common areas and grounds are clean and free of trash.
- Conducts preventative maintenance and repairs effectively and in accordance with established standards and procedures.
- Promptly identifies and resolves maintenance needs, reports to supervisor as needed.
- All responsibilities are carried out in a manner consistent with National Church Residences' Core Values of Mission, Compassion, Leadership and Professionalism.
- Adheres to all policies, procedures, terms and conditions set forth in the National Church Residences Employee Information Guide (EIG), Policy and Procedure Guide (PPG), and facility handbook including, but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state local regulations and laws.
- Achieve acceptable Resident Satisfaction score as measured.
- Ability and means to travel on a flexible schedule as needed, proof of liability and property damage insurance on vehicle used is required.
- Performs other duties as assigned.
Education
Must have high school diploma or equivalent.
Experience
One to two years maintenance experience.