Maintenance Technician

Insight Global; Westlake (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Insight Global in Westlake, Ohio, is seeking a hands-on Maintenance Technician to support a commercial property portfolio, including medical offices and hospitality spaces. You will diagnose and repair building systems to keep tenants safe, comfortable, and compliant.

The role emphasizes independent task management, strong problem-solving, and a focus on customer service. You will perform preventive maintenance, respond to service requests, and collaborate with vendors to keep facilities running

Qualifications

• 2+ years of maintenance experience in commercial properties.
• Experience with HVAC and MEP systems.
• Strong troubleshooting and problem-solving abilities.
• Excellent interpersonal and customer service skills.
• Ability to prioritize tasks and work independently.
• Comfortable performing light janitorial duties.

Responsibilities

• Perform day-to-day maintenance across commercial properties.
• Troubleshoot, repair, and maintain HVAC, MEP systems.
• Address temperature control and banquet center issues.
• Operate Building Automation Systems (BAS) and facility control systems.
• Respond to tenant service requests and close work orders.
• Perform preventive maintenance on building equipment and systems.
• Conduct routine inspections to identify and resolve maintenance concerns.
• Support general building upkeep including light janitorial duties.
• Coordinate with vendors and contractors for specialized repairs and services.
• Partner with ownership and internal teams to maintain high property standards.

Skills

HVAC

MEP Systems

Troubleshooting

Customer Service

Independent Work

Light Janitorial

Job description

Insight Global is seeking a hands-on Maintenance Technician to support a commercial property portfolio in Westlake, Ohio, including medical office spaces and restaurant/banquet facilities. This individual will play a critical role in maintaining building systems, responding to tenant needs, and ensuring a safe, functional, and high-quality environment for occupants.

The ideal candidate will have experience working with commercial building systems, strong troubleshooting skills, and the ability to independently manage maintenance tasks while providing excellent customer service.

Key Responsibilities

• Perform day-to-day maintenance across commercial properties, including medical office buildings and restaurant/banquet facilities.
• Troubleshoot, repair, and maintain HVAC, mechanical, electrical, and plumbing (MEP) systems.
• Address temperature control and overheating issues, particularly within banquet center operations.
• Navigate and operate Building Automation Systems (BAS) and facility control systems.
• Respond to tenant service requests and complete work orders in a timely manner.
• Perform preventive maintenance on building equipment and systems.
• Conduct routine inspections to identify and resolve maintenance concerns.
• Support general building upkeep, including light janitorial responsibilities as needed.
• Coordinate with vendors and contractors for specialized repairs and services.
• Partner closely with ownership and internal teams to maintain high property standards.

Required Qualifications

• 2+ years of maintenance experience, preferably within commercial properties.
• Experience working with HVAC and mechanical, electrical, and plumbing (MEP) systems.
• Strong troubleshooting and problem-solving abilities.
• Excellent interpersonal and customer service skills.
• Ability to work independently and effectively prioritize tasks.
• Comfortable performing both maintenance and light janitorial duties.

Preferred Qualifications

• Experience with Building Automation Systems (BAS) or other building control systems.
• Commercial property maintenance experience.
• Experience supporting office buildings, medical facilities, hospitality venues, retail properties, or large apartment communities.

What We're Looking For

• A hands-on maintenance professional who enjoys solving building-related issues.
• Strong communication skills with a customer-service mindset.
• Someone who can work independently while maintaining a high level of professionalism.
• A dependable team member who takes pride in maintaining safe and well-functioning facilities.

Ideal Backgrounds

Candidates may come from roles such as:

• Maintenance Technician
• Facilities Maintenance Technician
• Property Maintenance Technician
• Commercial Maintenance Technician
• Building Maintenance Technician
• HVAC Maintenance Technician
• Apartment Maintenance Technician
• Facilities Operations Technician

Why Join This Opportunity?

• Full-time opportunity supporting a diverse portfolio of commercial properties.
• Exposure to medical office and hospitality environments.
• Stable position with opportunity to make a direct impact on facility operations.
• Collaborative and supportive team environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.