Maintenance Technician

Haley Residential; West Des Moines (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

New Tool programs

Job summary

Haley Residential is seeking a Maintenance Technician in West Des Moines, IA to perform scheduled and unscheduled maintenance and provide high-level customer service to residents. You will work with the maintenance team to ensure safety and property integrity, handling tasks from electrical to plumbing, and coordinating with residents on work orders.

The role requires hands-on capability, a valid driver’s license, a smartphone for work orders, and a proactive, responsive attitude to meet

Qualifications

• Prior experience (1-2 years) in related field preferred.
• Ability to provide personal hand tools for use at work.
• Smart phone required for use at work.
• Proactive attitude to assist the maintenance team to ensure that residents’ needs are met and prospects view an apartment community where they would like to live.
• Portrays a sense of urgency and strong communication with residents and team.
• State driver’s license and working vehicle for business use.
• On-time, consistent attendance is an essential function of the position.

Responsibilities

• Diagnoses and performs minor and routine maintenance and repair such as electrical, plumbing, AC, heating, appliances, stairs, gates, fences, patios, railings, carpet, tile, flooring, gutter, lighting, fireplaces, ceiling fans, doors, cabinets, windows, locks, security systems, etc.
• Handles resident work orders in a timely manner.
• Performs unit make-ready repairs and services and restores to market-ready status in a timely manner.
• Utilizes personal smartphone to take residents’ calls and respond to emergency maintenance calls.
• Assists in maintaining grounds and exterior building issues, including trash removal, pet waste, lighting issues, pool assistance, painting, power washing, snow removal.
• Assists in maintaining the interior of the building, including painting, cleaning, and other duties as needed.
• Other maintenance duties as assigned.

Skills

Communication skills

Proactive attitude

Driver's license

Smart phone

Core values alignment

Education

HVAC certification preferred

EPA license Type II or Universal preferred

OSHA 10 hour preferred

Certified pool operator license (CPO) preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Maintenance Technician

Whisper Ridge, West Des Moines, IA, US

Join Our Team as a Maintenance Technician

Areyou passionate about problem-solving, thrive in a fast-paced environment, andlove the idea of keeping things running smoothly? This is your opportunity to shine! We are looking for a hands-on, can-doMaintenance Technician who’s ready to roll up their sleeves and make a realimpact.

At Haley, your career is more than just a job—it’s an opportunity to grow, thrive, and make a meaningful daily impact! We are committed to supporting what matters most to you: your well-being and your future. We offer a competitive compensation and benefits package, exciting bonus opportunities, 401K with company matching, New Tool programs, and more.

Comegrow with us at Haley Residential, where innovation, teamwork, andstrategic thinking drive everything we do.

Position Purpose

Performs all scheduled and non-scheduled maintenance activities as required. Provide high-level customer service to residents. Ability to work as a part of the maintenance team and independently ensure the safety and integrity of the property.

• Diagnoses and performs minor and routine maintenance and repair such as: electrical, plumbing, AC, heating, appliances, stairs, gates, fences, patios, railings, carpet, tile, flooring, gutter, lighting, fireplaces, ceiling fans, doors, cabinets, windows, locks, security systems, etc.
• Handles resident work orders in a timely manner.
• Performs unit make-ready repairs and servicesand restores to market-ready status in a timely manner.
• Utilize personal Smartphone as needed, taking residents’ calls through the answering service and responding in a timely manner to emergency maintenance calls.
• Assists in maintaining grounds and exterior building issues, including trash removal, pet waste, lighting issues, pool assistance, painting, power washing, snow removal, and other duties as needed.
• Assists in maintaining the interior of the building, including painting, cleaning, and other duties as needed.
• Other maintenance duties as assigned.

Licenses

• HVAC certification preferred.
• EPA license Type II or Universal preferred.
• OSHA 10 hour preferred.
• Certified pool operator license (CPO), required at properties with a pool, in compliance with state and municipal requirements. If not certified, the ability to become certified within the timeframe designated by the community manager.

Critical Key Performance Metrics

• Work Order completion average - standard less than three business days.
• Make Ready turnaround time – Less than ten days

Job Specifications

• Prior experience (1-2 years) in related field preferred.
• Ability to provide personal hand tools for use at work.
• Smart phone required for use at work.
• Proactive attitude to assist the maintenance team to ensure that residents’ needs are met and prospects view an apartment community where they would like to live. Portrays a sense of urgency.
• Strong communication skills and behaviors that reflect Haley Residential’s core values. Portrays a “how can I help?” attitude.
• State driver’s license and working vehicle for business use.
• On-time, consistent attendance is an essential function of the position.

Physical Requirements (% of work time)

• Constant need to be on feet. (66-100%)
• Constant need to perform activities such as: (66-100%)

Perform routine maintenance.

Push or Pull

Move furniture, appliances, open and close doors, etc.

Reach Above Shoulder

Perform routine maintenance.

Climb Ladders

Perform routine maintenance.

Grasp/Grip/Turn

Handle tools and equipment.

Handle tools and equipment.

• Constant need to lift or carry 1–25 lbs. (66-100%) Frequent need to lift or carry 25–50 lbs. (33-66%) Occasional need to carry 50–75 lbs. (1–33%)
• Constant need to see and observe. (66–100%)

Working Conditions

• Working both indoors and outdoors in any weather condition.

Disclaimer

The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.