Maintenance Technician

KETTLER; Charlotte (NC); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

Prescription coverage

HSA or FSA

401(k) retirement plan with company 0%

Job summary

KETTLER in Charlotte, NC is seeking a Maintenance Technician to handle residential service requests, perform HVAC, electrical, plumbing, and appliance repairs, and prep units for market readiness.

You will participate in preventive maintenance, respond to on-call emergencies, and work to deliver timely, high-quality service while ensuring safety and professionalism.

Qualifications

• 1 year of apartment, hotel, or facilities maintenance experience with HVAC, appliance, electrical, and plumbing repair.
• EPA/CFC Type I & II certifications preferred; must obtain within 90 days of hire.
• Valid Driver’s License and must live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely responses.
• Must be available for after-hours emergency maintenance including nights and weekends on a rotation basis.

Responsibilities

• Handle multiple residential service requests daily.
• Respond to resident requests for maintenance and service within HVAC, electrical, plumbing and appliance repair.
• Participate in all maintenance projects.
• Prepare vacant units for market ready status through turn-over repairs and improvements.
• Perform preventive maintenance on all systems at the property.
• Perform general repair of property grounds, apartments, and building exteriors.
• Demonstrate customer service skills by treating residents with respect and addressing questions promptly.
• Other duties as assigned.

Skills

Customer service

English communication

On-call readiness

Problem solving

Education

EPA/CFC Type I & II certifications (preferred)

Tools

Computer literacy

Job description

KETTLER currently has an opening for a Maintenance Technician at South & Hollis, located in Charlotte, NC. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you.

Compensation: $24/hour

We offer a robust Benefits Package including, but not limited to:

• Paid Time Off
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Responsibilities

• Handle multiple residential service requests daily.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Participating in all maintenance projects.
• Prepare vacant units for market ready status through turn-over repairs and improvements.
• Preventive maintenance repair on all systems at the property.
• Performing general repair of property grounds, apartments, and building exteriors.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications

• EPA/CFC Type I & II certifications preferred - Must obtain within 90 days from date of hire.
• 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Good English communication skills, both verbal and written.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.