Maintenance Technician

KETTLER; Arlington (VA); Vor Ort; USD 47.000 - 63.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Prescription coverage

HSA/FSA

401(k) with company match

Zusammenfassung

KETTLER is seeking a Maintenance Technician to perform general maintenance and repairs in apartments and buildings, addressing residents' service requests under the direction of the Maintenance Manager.

You will handle HVAC, electrical, plumbing and appliance repairs, assist in turning over vacant units, preventive maintenance, and on-call after hours shifts, delivering timely, courteous service to residents.

Qualifikationen

• EPA/CFC Type I & II certifications preferred and must be obtained within 90 days of hire.
• Minimum 1 year of apartment, hotel, or facilities maintenance experience with HVAC, appliance, electrical, and plumbing repair.
• Valid Driver’s License and residence within 30 minutes of the property.
• Excellent customer service and timely, accurate responses to residents.
• Must respond to after-hour emergencies, including nights and weekends on a rotation.

Aufgaben

• Handle multiple residential service requests daily.
• Troubleshoot and repair HVAC, electrical, plumbing, and appliances; escalate as needed.
• Participate in maintenance projects and preventive maintenance.
• Prepare vacant units for market-ready status through turnover repairs.
• Perform general property grounds, apartment, and building exterior repairs.
• Provide courteous customer service and responsive communication with residents.
• Other duties as assigned.

Kenntnisse

Customer service orientation

English communication

On-call availability

Ausbildung

EPA/CFC Type I & II certifications preferred

Tools

HVAC repair tools

Electrical and plumbing basic repair tools

Jobbeschreibung

The Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, and responding to service requests of residents.

Compensation: $26.50/hour.

We offer a robustBenefits Packageincluding, but not limited to:

• Paid Time Off
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Responsibilities:

• Handle multiple residential service requests daily.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Participating in all maintenance projects.
• Prepare vacant units for market ready status through turn-over repairs and improvements.
• Preventive maintenance repair on all systems at the property.
• Performing general repair of property grounds, apartments, and building exteriors.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications:

• EPA/CFC Type I & II certifications preferred - Must obtain within 90 days from date of hire.
• 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Good English communication skills, both verbal and written.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.