Maintenance Technician

ONYX Multifamily Group; Tyler (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

ONYX Multifamily Group in Tyler, TX is seeking a dependable Maintenance Technician to support hands-on repairs, routine maintenance, and make-readies at The Finley community. You will respond to resident requests, troubleshoot issues, and keep common areas safe and well-maintained.

The role requires strong attention to detail, the ability to work independently or with the team, and a commitment to safety and quality service for residents.

Qualifications

• Ability to perform essential duties of the position.
• Basic knowledge of plumbing, electrical, and general maintenance.
• Strong problem-solving skills and the ability to work independently.

Responsibilities

• Complete resident maintenance requests within 24 hours when possible.
• Respond to emergency maintenance issues following safety protocols.
• Perform routine inspections and repairs on electrical, plumbing, HVAC, appliances, and systems.
• Conduct preventive maintenance inspections of A/C units, roofs, and exterior lighting.
• Prepare vacant units and achieve five make-readies per week.
• Maintain maintenance records and inventory.

Skills

Basic maintenance

Problem-solving

Independent work

Organizational skills

Communication skills

Job description

ONYX Multifamily Group | Tyler, TX
Full-Time | On-Site

Build Your Career With ONYX Multifamily Group

ONYX Multifamily Group provides quality living spaces and exceptional customer service. We strive to create a supportive work environment that fosters career growth and personal development for all team members.

We are looking for a dependable and hands-on Maintenance Technician to support the maintenance operations at The Finley, our multifamily community in Tyler, Texas.

The Maintenance Technician is responsible for performing hands-on maintenance and repair work to help keep the property safe, functional, and well-maintained. This position handles resident service requests, routine repairs, preventive maintenance, unit make-readies, and upkeep of property systems, amenities, and common areas.

The ideal candidate is dependable, detail-oriented, and able to troubleshoot maintenance issues while working independently and as part of a team. Strong organization, problem-solving skills, and a commitment to quality and resident service are essential to success in this role.

If you enjoy working with your hands, solving maintenance issues, supporting a team, and taking pride in the condition of a community, we want to meet you.

What You'll Own

• Complete resident maintenance requests within 24 hours when possible.
• Respond to emergency maintenance issues, including plumbing leaks, electrical failures, HVAC malfunctions, fire, and flooding, while following safety protocols.
• Perform routine inspections and repairs involving electrical, plumbing, HVAC, appliances, and other property systems.
• Conduct scheduled preventative maintenance inspections of A/C units, roofs, stairways, parking areas, laundry facilities, and exterior lighting.
• Help ensure walkways, stairwells, and common areas remain free of hazards.
• Maintain and organize maintenance shops, tools, and supply storage areas.
• Properly store chemicals according to manufacturer and company guidelines.
• Maintain community amenities, including pools, playgrounds, clubhouses, and recreational areas, ensuring they are clean, safe, and in working order.
• Assist with maintaining the cleanliness and organization of property grounds.
• Assist in preparing vacant units and ensuring they are move-in ready.
• Work with the maintenance team to complete at least five make-ready units per week.
• Ensure appliances, fixtures, and utilities are functional before completing make-ready units.
• Maintain accurate maintenance records, including Freon replacement logs and pool logs as required.
• Assist with maintaining inventory records for newly installed appliances and equipment.
• Follow MSDS requirements and company safety policies.
• Maintain courteous and professional relationships with residents, coworkers, and vendors.

What We're Looking For

Maintenance experience matters for this role.

Required Qualifications

• Ability to perform the essential duties of the position satisfactorily.
• Basic knowledge of plumbing, electrical, and general maintenance.
• Strong problem-solving skills and ability to work independently.
• Strong organizational and multitasking skills.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to follow safety guidelines, company policies, and maintenance procedures.
• Ability to respond professionally to residents, coworkers, and vendors.
• Ability to occasionally lift and/or move up to 50 pounds.

Preferred Qualifications

• Previous experience in maintenance, property management, or a related field.
• HVAC experience or knowledge.
• EPO experience or knowledge.
• Experience with preventative maintenance and property inspections.
• Experience with apartment or residential unit make-readies.
• Experience maintaining pools, community amenities, or property equipment.
• Experience maintaining maintenance records, inventory, or regulatory logs.

Who Thrives at ONYX?

• Takes pride in keeping communities safe, functional, and well-maintained.
• Enjoys hands-on maintenance and solving problems.
• Is dependable, organized, and able to manage multiple priorities.
• Can work independently while contributing to a strong maintenance team.
• Pays attention to details and follows through on service requests and repairs.
• Takes safety and compliance seriously.
• Communicates professionally with residents, coworkers, and vendors.
• Is proactive about identifying maintenance needs before they become larger issues.
• Takes pride in helping deliver clean, functional, and move-in-ready homes.
• Is interested in continuing to develop their technical maintenance skills.

Why ONYX?

At ONYX Multifamily Group, we believe strong communities are built by strong teams.

Our approach is grounded in:

Grace in leadership.
Grit in execution.
Growth for those we serve.

We value people who take ownership, solve problems, support their teams, and care about the communities they serve.

This is an opportunity to join a growing multifamily organization where team members can make an impact, develop their skills, and contribute to an exceptional resident experience.

ONYX Multifamily Group is an Equal Opportunity Employer.