Maintenance Technician

TPG Hotels & Resorts; Traverse City, Northern (MI, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Hotel Indigo is seeking a Maintenance Technician to keep guest rooms, public areas, and back-of-house spaces in excellent condition. You will perform HVAC, plumbing, and electrical repairs, manage work orders, and support safety and cleanliness standards across the property.

Ideal candidates bring hands-on maintenance experience in hotels or similar settings, strong problem-solving skills, and the ability to coordinate with housekeeping and front desk teams to ensure swift room readiness.

Qualifications

• Experience maintaining hotel, commercial property, or similar environment preferred.
• Solid knowledge of HVAC, plumbing, electrical, and general building systems.
• Strong problem-solving and time-management abilities in a fast-paced setting.
• Excellent communication and customer-service skills.

Responsibilities

• Perform routine maintenance and repairs in guest rooms, including HVAC systems, plumbing, electrical fixtures, appliances, furniture, and finishes.
• Maintain all public areas, including the lobby, restaurant, rooftop spaces, fitness center, and exterior grounds, ensuring they meet brand and cleanliness standards.
• Respond promptly to guest and staff maintenance requests with professionalism and urgency.
• Conduct preventative maintenance programs to extend equipment life and reduce breakdowns.
• Troubleshoot and repair heating, cooling, electrical, and plumbing systems.
• Assist with ongoing property improvement projects, renovations, and seasonal preparations.
• Ensure all work complies with safety standards, local codes, and company policies.
• Maintain organized records of maintenance activities, work orders, and equipment inspections.
• Monitor property condition and proactively identify areas needing attention or repair.
• Collaborate with housekeeping and front desk teams to prioritize room readiness and minimize out-of-order rooms.

Skills

HVAC systems

Electrical knowledge

Plumbing knowledge

General building maintenance

Tools

Work order software

Job description

The Maintenance Technician is responsible for ensuring the hotel is maintained in excellent condition, delivering a safe, comfortable, and visually appealing environment for both guests and team members. This role plays a critical part in the overall guest experience by proactively maintaining guest rooms, public spaces, and back-of-house areas, while responding quickly and effectively to maintenance requests.

Key Responsibilities:

• Perform routine maintenance and repairs in guest rooms, including HVAC systems, plumbing, electrical fixtures, appliances, furniture, and finishes
• Maintain all public areas, including the lobby, restaurant, rooftop spaces, fitness center, and exterior grounds, ensuring they meet brand and cleanliness standards
• Respond promptly to guest and staff maintenance requests with a high level of professionalism and urgency
• Conduct preventative maintenance programs to extend the life of equipment and reduce unexpected breakdowns
• Troubleshoot and repair building systems including heating, cooling, electrical, and plumbing systems
• Assist with ongoing property improvement projects, renovations, and seasonal preparations
• Ensure all work is completed in compliance with safety standards, local codes, and company policies
• Maintain organized records of maintenance activities, work orders, and equipment inspections
• Monitor the condition of the property and proactively identify areas needing attention or repair
• Work collaboratively with housekeeping and front desk teams to prioritize room readiness and minimize out-of-order rooms

Qualifications:

• Previous maintenance experience in a hotel, commercial property, or similar environment preferred
• Working knowledge of HVAC, plumbing, electrical, and general building systems
• Strong problem-solving skills with the ability to work independently
• Ability to prioritize tasks and manage time effectively in a fast‑paced environment
• Excellent communication and customer service skills
• Basic computer skills for work order systems and communication
• Ability to lift, carry, and move equipment and supplies as needed

What We’re Looking For:

We’re seeking someone who takes pride in their work and understands that every detail matters. The ideal candidate is reliable, hands‑on, and committed to maintaining a property that reflects the quality and experience our guests expect from Hotel Indigo. A positive attitude, team‑first mindset, and a sense of ownership in the building are essential.

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Job Security: Inspired to perform well by the knowledge that your job is safe

Goal Completion: Inspired to perform well by the completion of tasks

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Experience

2-5 years: Maintenance

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.