Maintenance Technician

Directions Credit Union; Toledo (OH); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Directions Credit Union is seeking a Maintenance Technician to oversee the maintenance, safety, security, and operation of our facilities across multiple branches. You will manage preventive maintenance, coordinate with vendors, and support capital projects to keep spaces welcoming for members and staff.

The role requires 3-5 years of related experience, a high school diploma or better, and the ability to work independently while collaborating with management, security personnel, and service

Qualifications

• 3-5 years of similar or related experience.
• Proven ability to solve facility problems without supervision.
• Experience with vendor coordination and capital planning.

Responsibilities

• Oversee maintenance, repair, and daily operation of multiple branch and administrative facilities.
• Coordinate with vendors and monitor contractor personnel performance.
• Support preventative maintenance programs for facility equipment.
• Assist with budgeting, capital planning, and asset management.
• Maintain physical security controls and basic camera monitoring coordination.
• Establish effective communication with personnel, vendors and service providers.

Skills

Maintenance management

Vendor coordination

Problem solving

Communication

Education

High School or better

Tools

Ticketing systems

Job description

Maintenance Technician is responsible for the maintenance, safety, security, and operation of Directions Credit Union’s facilities. This role oversees preventative maintenance, vendor relationships, facility projects, and capital improvements while ensuring all locations remain safe, efficient and welcoming for members and employees.

Foundational Behavioral Principles:

The primary purpose of this position is to assist Directions Credit Union to deliver on its mission: to be a strong, growing, member-focused financial partner providing value-added services and developing financial confidence in our members and our communities. To achieve this mission, the position must deliver on our core values: We will be inclusive, community focused, ethical, innovative, and focused on teamwork to help our members succeed. You will do this by living out our core values in every service contact to both internal and external members.

Essential Duties and Responsibilities:

The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.

• Oversee the maintenance, repair, and daily operation of multiple branch and administrative facilities.
• Must have the ability to solve problems by identifying all facility problems to locations that are assigned. Then be able to produce solutions without supervision.
• Support preventative maintenance programs for facility equipment to ensure no gaps in efficiency and readiness.
• Ability to be a self-starter and back up the Director of Facilities when they are not available.
• Manage vendor coordination and contractor personnel oversight. Monitor performance of skilled trade vendor personnel.
• Regular and independent facilities inspections/evaluations for safety, compliance, function, and presentation.
• Familiarity with using ticketing systems and vendor portals for proper tracking and reporting.
• Assumes responsibility for the effective performance of assigned facility maintenance functions including certain regions and locations.
• Assist with budgets, capital planning, and asset management.
• Assumes responsibility for establishing and maintaining effective communication, coordination, and working relationships with Credit Union personnel, management, vendors, and service providers.
• Act as liaison with property managers, landlords, and service vendors, including verifying completion and quality of contracted work.
• Assist with branch and office buildouts or renovations, including coordination of installation of equipment such as ITMs and other operational infrastructure.
• Maintain responsibility for physical security-related functions, including access controls (badges, key cards), basic camera/system monitoring support, and coordination with internal security personnel.
• The employee is responsible for reading and shall strictly adhere to all policies, rules and regulations, and training that have been or that may hereafter be established by or applicable to Company for the conduct of its employees, and further, Employee shall strictly adhere to all the provisions of the Company’s handbook(s).

Directions Credit Union is an Equal Opportunity Employer. We encourage applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any other characteristic protected under federal, state, or local law.

Qualifications

Education

Required

High School or better.

Experience

Required

3-5 years:

Similar or related experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.