Maintenance Technician

The Neiders Company; Tacoma (WA); On-site; Full time

Job summary

A leading company in real estate investment is seeking a Maintenance Technician to ensure the physical integrity of apartment buildings. The role involves performing maintenance tasks, addressing resident requests, and maintaining high standards of service. Ideal candidates will have technical skills and a commitment to customer satisfaction.

Benefits

Medical, Dental, Vision

Matching 401K

15 days of PTO

6 days Paid Holidays

Housing discounts at TNC properties

Employee Assistance Program

Opportunity for Advancement

Qualifications

• Minimum of 2 years of experience in apartment maintenance or a related field.
• Strong technical skills with the ability to troubleshoot and repair common maintenance issues.

Responsibilities

• Perform routine maintenance tasks such as plumbing repairs and HVAC maintenance.
• Provide exceptional customer service to residents by responding to maintenance requests.

Skills

Technical Skills

Customer Service

Education

High school diploma or equivalent

Job description

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This range is provided by The Neiders Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $27.00/hr

About Us:

The Neiders Company, founded in1989, is a fully integrated real estate investment firm headquartered in Seattle, Washington. We currently own and operate over 85 apartment communities in the Pacific Northwest and Southwestern United States with other markets under consideration.

We take pride in our commitment to accountability and legendary customer service. As part of our team, you will play a crucial role in maintaining the physical integrity of our properties and ensuring the highest level of satisfaction for our residents.

Job Overview:

As a Maintenance Technician for our apartment buildings, you will be responsible for performing a variety of maintenance and repair tasks with a strong emphasis on accountability and legendary customer service. You will work closely with the property management team to address resident maintenance requests promptly and effectively while upholding the highest standards of quality and professionalism.

Responsibilities:

• Accountability:
• Take ownership of assigned maintenance tasks and ensure they are completed promptly and efficiently.
• Maintain accurate records of maintenance activities, including work performed, parts used, and time spent.
• Adhere to maintenance schedules and prioritize work orders based on urgency and resident needs.
• Legendary Customer Service:
• Provide exceptional customer service to residents by responding to maintenance requests and inquiries courteously and professionally.
• Conduct regular follow-ups with residents to ensure their needs are met and issues are resolved to their satisfaction.
• Maintain a positive and proactive attitude when interacting with residents, colleagues, and vendors.
• Maintenance and Repairs:
• Perform routine maintenance tasks such as plumbing repairs, electrical troubleshooting, HVAC maintenance, and appliance repairs.
• Conduct preventive maintenance inspections to identify and address potential issues before they become problems.
• Coordinate with external vendors and contractors for specialized maintenance services and repairs.
• Property Upkeep:
• Assist with maintaining the cleanliness and appearance of the property, including landscaping, shared areas, and amenities.
• Monitor and address safety hazards and building code violations to ensure a safe and compliant living environment for residents.
• Conduct regular inspections of building systems and equipment to identify maintenance needs and safety concerns.
  
  

Qualifications:

• High school diploma or equivalent; additional technical certifications or training preferred.
• Minimum of 2 years of experience in apartment maintenance or a related field.
• Strong technical skills with the ability to troubleshoot and repair common maintenance issues.
• Excellent customer service skills with a commitment to delivering legendary service to residents.
• Ability to work independently and as part of a team in a fast-paced environment.
• Availability to work evenings, weekends, and on-call as needed.
  
  

Benefits and Perks:

We recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of rewards to meet everyone’s needs including:

• Full suite of benefits, including Medical, Dental, Vision
• Matching 401K
• 15 days of PTO
• 6 days Paid Holidays + 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving)
• Housing discounts at TNC properties
• Perks & Rewards through Nectar & Gifted
• Employee Assistance Program
• Opportunity for Advancement
• Supplementary Discounts through MetLife
  
  

Join our team and be part of a company that values accountability, integrity, and legendary customer service. If you are a skilled maintenance technician with a passion for providing exceptional living experiences, we want to hear from you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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